Spa Therapist, Malmaison

Malmaison Hotels; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel chain in Birmingham is seeking a Weekend Spa Therapist to provide high-quality spa treatments and exceptional hospitality. You will engage with clients, maintain superior Spa standards, and actively build a clientele. This role offers competitive pay and numerous employee benefits, including discounted stays and wellness programs.

Benefits

Heavily discounted Staff Room Rates

35% off dining bills

Healthcare Cash Plans

Fully funded Apprenticeship programs

Cycle to work scheme

Qualifications

• Passionate about delivering treatments and hospitality.
• Keen to learn about products and gain experience.
• Ability to build client relationships.

Responsibilities

• Carrying out a range of Spa treatments to a high standard.
• Supervising the team to maintain Spa standards.
• Welcoming clients into the Spa in a professional manner.
• Booking clients and managing phone calls.
• Achieving retail targets.
• Building a regular client base.
• Ensuring cleanliness of treatment rooms and the Spa.

Job description

Overview

• Birmingham
• £1,500 per month
• Contract
• Full-time

Malmaison Hotels

Housed within the former Royal Mail Sorting Office in the heart of the city centre, Birmingham is a vibrant location with attractions, dining and theatre nearby. The Spa is part of Malmaison Birmingham.

About the Role

Weekend Spa Therapist required for our popular Spa. Relax and enjoy providing a Zen experience for every guest. You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the products, and gain experience in a high end Spa.

Main Duties

• Carrying out a range of Spa treatments to a high standard
• Maintain the standards of the Spa by supervising the team
• Welcoming clients into the Spa for their treatments in a 5* manner
• Booking in clients on Spa computer system and taking phone calls
• Achieving retail targets
• Building a regular client base
• Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

About You

Benefits

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night
• Discounted Friends and Family Room Rate with 50% off best available rate
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500
• A decent uniform that doesn't make you look like you belong in a 70s TV sitcom
• Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestream: instant access to pay as it's earned
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• Support for The Brain Charity and an Employee Assistance Programme available 24/7

Our Sustainability Goals:

• 100% of our electricity generated using renewable energy, mainly from wind farms in the UK
• Recycle a minimum of 70% of hotel waste with involvement from staff and the Sustainability Council
• Chemical-free cleaning in bedrooms and public areas; enzyme-based eco-friendly systems in kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

Interested? Click Apply Now. Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.