Spa Therapist - Guildford

Harbour Hotels; Guildford; On-site; GBP 22,000 - 30,000; Full time

Job summary

Harbour Hotels is seeking a passionate Spa Therapist for its Guildford location. This role involves delivering high-quality treatments while consulting with clients to ensure memorable experiences. Ideal candidates will be NVQ Level 2 & 3 qualified, with TEMPLE SPA and ELEMIS experience preferred. Join a progressive company that values your career growth and well-being.

Benefits

Discounted room rates across all Harbour Hotels

25% discount on HarSPA and Temple Spa treatments

25% discount on food and drinks

Mental health and wellbeing support

24/7 GP services

Bespoke nutrition and fitness advice

Incentive schemes and awards opportunities

Progression opportunities within Harbour Hotels

On-the-job training and development

Meals included on duty

Qualifications

• NVQ Level 2 & 3 qualified.
• Experience with TEMPLE SPA and ELEMIS is an advantage.
• Knowledgeable and friendly with a focus on guest experience.

Responsibilities

• Carry out a variety of treatments including massage.
• Consult with clients to understand their needs.
• Support manager with diary management and proactive selling.

Skills

Customer Service

Massage Therapy

Consultation Skills

Education

NVQ Level 2

NVQ Level 3

Tools

TEMPLE SPA training

ELEMIS training

Job description

Spa Therapist - Guildford

The role...

We have a superb opportunity for a Spa Therapist with a passion to deliver consistent, exceptional service and develop their career within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified. TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist, you will carry out a variety of treatments including massage. You should be knowledgeable, friendly, and committed to ensuring every guest's visit is memorable. You will consult with clients to understand their needs and deliver high-quality, exceptional treatments. Additionally, you will support your manager to maximize revenue through diary management and proactive selling. Reception experience and willingness to do reception shifts as required are advantageous.

Who we are...

Harbour Hotels is a collection of prestigious hotels in beautiful locations across the South. Our luxury portfolio includes coastal, country, and city properties with exciting restaurant concepts and the HarSPA brand across many sites.
Guildford Harbour Hotel and Spa is centrally located in Guildford, perfect for business or leisure. It features 183 bedrooms, two stylish restaurants (The Jetty and HarBAR), a vibrant Long Bar, and an outdoor terrace. The hotel also boasts a state-of-the-art gym and the indulgent HarSPA offering various treatments and spa days.
Guildford is known as the 'luxury shopping capital of the UK' and offers a rich cultural scene with landmarks like Guildford Cathedral, Guildford House Gallery, the historic Guildhall, and Guildford Castle with panoramic views.
Guildford Harbour Hotel and Spa combines luxury, comfort, and style, making it ideal for corporate guests or a relaxing getaway.

What's in it for you...
Discounts

• Discounted room rates across all Harbour Hotels
• 25% discount on HarSPA and Temple Spa treatments
• 25% discount on food and drinks in our bars and restaurants

Health & Wellbeing

• Mental health and wellbeing support for you and your immediate family
• 24/7 GP services
• Bespoke nutrition & fitness advice
• Group Life Cover

Reward & Recognition

• Incentive schemes and opportunities to attend the Harbour Heroes awards

Development

• Progression opportunities within Harbour Hotels
• Personalized career pathways and internal promotions
• On-the-job training and development

The usual bits

• Meals included on duty
• Competitive salary
• Unique uniforms

If you have the skills and ambition to join Harbour Hotels, please apply with an up-to-date CV.

Please note, only those eligible to work in the UK or with a valid UK work permit/visa will be considered.

We look forward to hearing from you!