Spa Therapist - Club & Spa

Oetker Collection; United Kingdom; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading luxury hotel group in London is seeking a Spa Therapist to join their Club & Spa Team. This role involves delivering personalized beauty treatments and ensuring the highest standards of customer service. Candidates should have NVQ Level 3 in Beauty Therapy or equivalent and experience in a luxury spa environment. Competitive salary and comprehensive benefits package offered.

Benefits

Competitive salary package

Private medical insurance

Complimentary meals on duty

Training support and development opportunities

Qualifications

• Experience in a similar role within a luxury Club & Spa.
• Excellent command of English; a second language preferred.
• Ability to handle manual tasks.

Responsibilities

• Delivering massage and beauty treatments to the hotel's standard.
• Applying knowledge to treatments and retail opportunities.

Skills

Customer service orientation

Grooming standards

Team leadership

Language skills

Education

NVQ Level 3 in Beauty Therapy or equivalent

Job description

Overview

JOB DESCRIPTION – Contract01. Permanent Start DatePlace London, United Kingdom. Spa Therapist – join our Club & Spa Team at The Lanesborough. The property is recognised as a leading luxury hotel, with 93 suites and bedrooms and amenities including The Lanesborough Grill, Library Bar and Garden Room, and The Lanesborough Club & Spa. The hotel is part of the Oetker Collection.

Oetker Collection hotels are true masterpieces located in desirable destinations, with a tradition of European hospitality and a family spirit.

Responsibilities

• Deliver massage and beauty treatments to The Lanesborough standard, providing each guest with a personalised, bespoke experience.
• Be trained on ila and La Prairie brands and apply knowledge to treatments and retail opportunities to maximise revenue.

Qualifications

• NVQ Level 3 in Beauty Therapy or equivalent preferred.
• Experience in a similar role within a luxury Club & Spa.
• Excellent command of English; a second language would be preferred.
• Ability to lead a team and coordinate a department in the absence of senior management.
• Immaculate grooming standards.
• Strong customer service orientation; passionate about fitness and wellbeing.
• Please note this role requires an element of manual handling.

Benefits

• Financial Wellbeing: Competitive salary package and discretionary company sick pay.
• Additional holiday allowance; season ticket loan; enhanced pension scheme; life insurance.
• Complimentary dry cleaning; safety shoes; retail discounts around Victoria, Westminster, Whitehall and the Northbank area.
• Health & Wellness: Private medical insurance; dental and optical benefits; complimentary meals on duty; cycle to work scheme; flu vaccinations; chiropodist & massage discounts.
• Career Growth & Personal Development: Internal transfer and promotion opportunities; cross-departmental exposure; access to training providers and e-learning; support for professional qualifications.
• Recognition & Social Initiatives: Award programmes, long service awards, preferential room rate for you and family, discounts on F&B and Spa treatments, social events and celebrations.
• Additional lifestyle and wellbeing perks as listed in the original description.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.