Spa Therapist - Babington House

Soho House; Westbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Spa Therapist to join their team at Babington House. The role includes delivering various spa services like massages and facials while maintaining high standards of customer service and equipment hygiene. This position provides opportunities for training and career growth in a tranquil environment surrounded by Somerset's beautiful countryside.

Benefits

High treatment and retail commission scheme

Team meal whilst on shift prepared by our chefs

Soho Friends Membership

50% Team discount on Food & Drink

Continuous training to develop yourself personally and professionally

Exclusive access to benefits platform

Free Counselling Sessions

Health Cash Plan

Birthday Day Off

Discount on Cowshed products

Qualifications

• 1-2 years’ experience in a busy high-profile Spa facility (preferred but not essential).
• Ability to work both opening and closing shifts when required.
• Flexible schedule to work weekends and holidays as needed.

Responsibilities

• Providing personalized spa treatments and therapies to club members.
• Conducting thorough consultations with clients to understand their specific needs.
• Maintaining a clean and organized treatment room.

Skills

Interpersonal skills

Customer experience focus

Multitasking

Education

NVQ Level 2 or Level 3

Job description

Spa Therapist– £13.50 per hour - plus a fantastic treatment and retail commission scheme

What's in it for you?

• High treatment and retail commission scheme.
• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 50%)
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Babington House...

Situated in a Grade II-listed manor built in 1705, Babington House is surrounded by 18 acres of English countryside in the heart of Somerset. Just 30 minutes from Bath, it’s the ultimate countryside escape for rest, relaxation and seasonal dining. With 33 bedrooms spread across Babington’s historic buildings, Cabins and Lodges, the club features a formal dining space in the Orangery, serving a unique menu centred around seasonal and local produce. There’s also a cricket pitch and tennis courts, indoor and outdoor swimming pool, a gym and original Cowshed Spa.

The Role…

We are seeking an experienced Spa Therapist to join our team at Babington House (BA11 3RW). As Spa Therapist you will be delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner for our members and guests. You’ll maintain equipment and sample inventory of products as well as acknowledging and responding to relevant member queries, needs and expectations

Responsibilities...

• Providing personalized spa treatments and therapies to club members.
• Conducting thorough consultations with clients to understand their specific needs and preferences.
• Performing various spa treatments such as massages, facials, body wraps, and scrubs.
• Maintaining a clean and organized treatment room, ensuring all equipment and supplies are sanitised and stocked.
• Recommending and promoting spa products to clients for at-home use.
• Educating clients about the benefits of different spa treatments and therapies.
• Adhering to all health and safety regulations and maintaining proper sanitation practices.
• Keeping accurate records of client treatments and maintaining client confidentiality.
• Assisting with spa reception duties, including greeting and checking in clients, scheduling appointments, and handling payments.
• Continuously enhancing knowledge and skills through ongoing training and professional development.

What we are looking for in a Spa Therapist...

• Strong interpersonal skills
• Customer / member experience focused
• Passionate about the industry and performing spa treatments.
• 1-2 years’ experience in a busy high-profile Spa facility (preferred but not essential)
• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Ability to multitask and work in a fast-paced environment
• Flexible and available to working both opening and closing shifts when required

Required Skills/Qualifications

• NVQ Level 2 or Level 3 or equivalent industry related qualifications
• Flexible schedule and ability to work weekends and holidays as needed
• Ability to multitask and excel in a high-volume and demanding fast-paced environment

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Occasionally kneel, bend, crouch and climb as required

Expected working hours for a Spa Therapist:

• Varying shift times across the seven days, to include working evenings, weekends, opens & closes
• Average hours 40 hours per week

Travel: Approx. 30 minutes from Bath, 50 minutes from Bristol & 10 mins from Frome (No local transport from Frome)