Spa Therapist

Castlebridge Hospitality; Winchester; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Staff Room Rates

50% dining discount

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Flexible shift patterns

5-Star Service rewards

Wagestream access

Employee Assistance Programme

Internal communications hub

Job summary

voco Winchester Hotel & Spa in Winchester seeks a Spa Therapist to deliver a memorable guest experience with beauty therapies and a welcoming atmosphere. You will interact with guests, maintain high treatment standards, and support retail sales across the spa and hotel services.

Candidates should be passionate about guest satisfaction, have Level 3 Beauty training, and experience in a luxury spa. Eligible to work in the UK is required.

Qualifications

• Must hold Level 3 Beauty or higher.
• Experience in luxury spa/beauty environment is preferred.
• Excellent communication and organisational skills.

Responsibilities

• Provide a full range of Beauty Therapy treatments with high standards.
• Interact with guests and spa members to deliver great experiences.
• Perform retail sales to all guests and maintain spa standards.

Skills

Spa Therapy

Beauty Level 3

Customer service

Communication

Retail sales

Education

Level 3 Beauty

Job description

Our voco Winchester Hotel & Spa is a modern haven, designed with a focus on both style and comfort. Our thoughtfully crafted spaces combine contemporary design elements with inviting amenities, ensuring a distinctive and enjoyable stay. Located near the historic and picturesque city of Winchester, voco Winchester Hotel & Spa is located on the edge of the beautiful South Downs National Park and within five minutes from the city centre. With that in mind, our voco Winchester Hotel & Spa is a great place to kickstart your hospitality career or if you’re looking to progress your journey, this is the place where future can become reality.

It’s a big operation, so you’ll need to be hands-on, featuring 131 bedrooms, 8 flexible event spaces, our restaurant Kitchen 21 and the stunning ANA Spa. Whether it be a pre-cruise stay, accommodation for a business trip, a relaxing spa-day, wedding or family celebration, our hotel offers it all.

Are you out-going, full of energy and enthusiastic? A natural-born communicator? Are you passionate about offering an excellent guest experience? Then our fabulous voco Winchester Hotel & Spa could be the place for you.

The Role:

We are looking for a Spa Therapist to join our team. You’ll be someone driven by their passion to create a memorable guest experience, providing a welcoming and relaxing atmosphere whilst keeping guest experience and satisfaction at the heart of what they do. As a key member of the Spa Team, you’ll interact with guests and spa members and provide a great spa experience at all times. You’ll provide a full range of Beauty Therapy, making sure a high standard is maintained throughout each treatment and also perform retail sales to all guests.

The Ideal Candidate:

We’re looking for a Spa Therapist with a passion for exceeding customers’ expectations and delivering exceptional service. For this role, you will need to possess excellent communication and organisation skills and be trained to Level 3 Beauty as a minimum. You’ll have experience working within a luxury spa/beauty environment and have competent knowledge of treatments.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.