Spa Therapist

Hand Picked Hotels; Wetherby; On-site; GBP 27,743 - 33,908; Full time

Benefits offered by this job

Competitive salary package

Company pension scheme

28 days holiday

Career progression opportunities

Discounted staff stays

Employee Assistance Program

Job summary

A luxury hotel collection is seeking a Spa Therapist for its Wood Hall Hotel & Spa in West Yorkshire. The role involves delivering exceptional spa treatments, requiring UK beauty therapy Level 3 qualifications and previous luxury spa experience. The position offers a competitive salary package and career progression opportunities in a supportive environment.

Qualifications

• Previous experience as a Spa Therapist in a luxury 4/5 star hotel spa environment is desirable.
• Able to perform treatments including facials, massage, and nail treatments.

Responsibilities

• Deliver outstanding spa treatments and make positive recommendations for guests.
• Maintain high standards of mindfulness and well-being.
• Support team success and deliver exceptional service.

Skills

Customer service skills

Building rapport with guests

Emotional intelligence

Education

UK beauty therapy Level 3 qualifications

Job description

Overview

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Each property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Spa Therapist at Wood Hall Hotel & Spa, part of Hand Picked Hotels. This role is being offered on a maternity cover temporary contract to start in October 2025 to November 2026. Wood Hall Hotel & Spa is a luxury country house retreat in West Yorkshire with 44 bedrooms, an award-winning 2 AA Rosette restaurant, and a small health club and spa.

Wood Hall offers a romantic break, a family getaway or simply rest, relaxation and pampering for guests.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Responsibilities

• As a Spa Therapist, help support the success of your team, stay engaged, and consistently deliver exceptional service with the guest at the heart of all activities.
• Deliver outstanding spa treatments and develop knowledge to confidently make positive recommendations for guests.
• Maintain high standards of mindfulness and well-being to ensure memorable guest experiences and that clients leave feeling relaxed and refreshed.
• Be inspired, have fun, and enjoy being part of the Hand Picked Team.

Qualifications

• Previous experience as a Spa Therapist in a luxury 4/5 star hotel spa environment is desirable.
• Essential: current UK beauty therapy Level 3 qualifications; able to perform treatments including facials, massage, nail and foot treatments (including gel nails); ideally trained in Elemis product house.
• Strong customer service skills with the ability to build rapport with guests and create memorable experiences.
• High emotional intelligence with the ability to anticipate guest needs and provide a Hand Picked experience.
• Professional, organized, and friendly approach.

Benefits

• Competitive salary package of £30,825.60 per year, plus a share of service charge and commission on retail sales.
• Full-time role: 5 days out of 7 including weekends on a rota basis, 40 hours per week (may vary with business needs).
• Company pension scheme with generous employer contribution.
• Life assurance, Employee Assistance Program, Sickness Scheme.
• 28 days holiday per year including bank holidays, increasing to 33 with length of service.
• Career progression with access to in-house and external training programs, including apprenticeships up to level 7.
• Discounted staff stays and discounts on food & drink.
• Annual loyalty awards and access to an online retail discount platform.
• Inclusive environment and opportunities to build lifelong partnerships within a diverse team.