Spa Therapist

The Alfriston Hotel; Wealden; On-site; GBP 22,000 - 28,000; Full time

Job summary

Un hôtel historique recherche un Spa Therapist pour rejoindre son équipe dynamique. Le poste offre un salaire compétitif, des commissions sur les ventes, et des opportunités de développement au sein du groupe. Rejoignez une organisation qui privilégie l'expérience client et le bien-être au travail.

Benefits

5% commission on treatments

28 days’ holiday plus an extra day on your birthday

Team meals on shift

Supplier trips and visits

Team discounts across The Collection

Qualifications

• Capacité à fournir des traitements professionnels conformément aux protocoles.
• Connaissance des produits et services offerts.
• Respect des normes de santé et de sécurité.

Responsibilities

• Fournir des traitements professionnels constants.
• Promouvoir le Spa, les soins et les services.
• Maintenir les normes de propreté et d'hygiène.

Skills

Professionalism

Communication

Teamwork

Flexibility

Sanitation Standards

Education

Certification in Spa Therapy

Job description

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We are looking for a highly professional Spa Therapistto join our Spa team for the very exciting opening of The Alfriston located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection.

The newly refurbished Hotel has 38 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.

We can offer you:

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary and generous 5% commission on treatments and products sold.
• Fun and a professional work environment.
• Team meals on shift.
• Opportunity to grow and develop.
• Exciting Long Service Awards.
• Generous Refer a Friend Scheme.
• Supplier trips and visits.
• Flexibility to move within the Group.
• Team discounts across The Collection.
• 28 days’ holiday plus an extra day on your birthday!

You will:

• Provide consistent professional treatments in accordance with protocol and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the Spa, including covering of spa reception and spa laundry duties.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Uphold the standards of sanitation as directed by law and the Spa’s policies and procedures.
• Perform preparation work, properly clean and restock room as required.
• Communicate to management any and all occurrences involving staff or guests in the Spa that require attention.
• Actively promote the Spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the Spa.
• Ensure all Hygiene, Health and Safety procedures and legislation is adhered to.
• Any other duties asassigned.

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.

So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!