Spa Therapist

Relais & Châteaux; Troutbeck Bridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hotel in Lake District is seeking a Spa Therapist to deliver high-end treatments and provide a warm, personalised experience for guests. The ideal candidate will have recognised qualifications in treatments, previous experience in luxury settings, and excellent communication skills. This part-time position offers a serene work environment with opportunities for ongoing training. Salary ranges from £12.25 to £13.25 per hour plus tips and commission.

Benefits

Ongoing training and development opportunities

Staff meals and uniform

Generous gratuities and commission

Qualifications

• Recognised qualifications in treatments and massage therapy.
• Previous experience in luxury hospitality or spa settings.
• Calm, professional demeanour and genuine passion for guest experience.

Responsibilities

• Deliver a range of high-end treatments including massages and facials.
• Provide a warm, personalised experience for every guest.
• Maintain immaculate treatment rooms and uphold hygiene standards.

Skills

Massage therapy

Excellent communication

Time management

Education

NVQ Level 3 in Massage Therapy

Job description

Step into serenity at Gilpin Hotel & Lake House, where luxury meets nature in the heart of the Lake District. We're seeking a passionate, professional Spa Therapist to join our dedicated team, offering bespoke treatments in a truly breath-taking setting.

You'll deliver exceptional treatments in our Spa Space, Jetty Space, private spa lodges and suites, each designed to offer guests a deeply personal and restorative experience in a setting that blends natural beauty with contemporary luxury. From holistic massages to advanced facials, you'll help guests unwind, recharge, and reconnect as part of a close-knit team that embodies authenticity, warmth, and attention to detail.

Your Role:

• Delivers a range of high-end treatments including massages, facials, and body therapies with precision and care.
• Provides a warm, personalised experience for every guest.
• Supports the spa team in creating a tranquil, welcoming environment.
• Contributes to the smooth running of the spa and guest experience.
• Maintains immaculate treatment rooms and upholds hygiene standards.
• Recommends products and wellness routines tailored to individual needs.
• Stays informed on the latest wellness techniques and product innovations.

Requirements:

• Recognised qualifications in treatments and massage therapy (at least NVQ Level 3 or equivalent).
• Previous experience in luxury hospitality or spa settings.
• A calm, professional demeanour and genuine passion and care for the guest experience.
• Excellent communication and time management skills.

About Us:

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

What We Offer:

• The chance to be part of a team whose ethos is genuine care and treatment excellence.
• A serene, supportive work environment in a five-star hotel.
• Ongoing training and development opportunities.
• Staff meals, uniform, generous gratuities, and commission.
• The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
• The prestige of working within two of the world's most respected hospitality networks: Relais & Châteaux and Pride of Britain Hotels.

Salary: £12.25 - £13.25 per hour. Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month. Pro-rated to part-time hours worked. Plus commission on any retail sales you make. Hours: Part-time, 16 hours per week.