Spa Therapist

Harbour Hotels; Southampton; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading hotel group offers a superb opportunity for a Weekend Spa Therapist, emphasizing exceptional service and personal guest experiences. Ideal candidates will possess NVQ Level 2 & 3 qualifications, with advantages for those familiar with TEMPLE SPA and ELEMIS. Responsibilities include delivering high-quality treatments and supporting revenue goals.

Benefits

Discounted room rates

25% off HarSPA and Temple Spa treatments

25% off food and drink

Mental health and wellbeing support

24/7 GP services

Meals included while on duty

Qualifications

• NVQ Level 2 & 3 qualified ideally.
• Experience with TEMPLE SPA and ELEMIS training preferred.
• Knowledgeable and friendly.

Responsibilities

• Carry out a variety of treatments including massage.
• Consult with clients to understand personal needs.
• Support manager in maximizing revenue through diary management.

Skills

Customer service

Massage techniques

Knowledge of treatments

Education

NVQ Level 2 & 3

Job description

We have a superb opportunity for a Weekend Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified, and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist, you will be required to carry out a variety of treatments including massage. You will be knowledgeable, friendly, and committed to ensuring that every guest's visit to the Spa is memorable. You'll consult each client to fully understand their personal needs and be committed to delivering high-quality, exceptional treatments. As a Spa Therapist, you’ll also support your manager to maximize revenue through careful diary management and proactive selling.

The role…

We have a superb opportunity for a Weekend Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified, and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist, you will be required to carry out a variety of treatments including massage. You will be knowledgeable, friendly, and committed to ensuring that every guest's visit to the Spa is memorable. You'll consult each client to fully understand their personal needs and be committed to delivering high-quality, exceptional treatments. As a Spa Therapist, you’ll also support your manager to maximize revenue through careful diary management and proactive selling.

Who we are…

Harbour Hotels is a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans coastal, country, and city properties with exciting restaurant concepts and our unique HarSPA brand across many sites. Southampton Harbour Hotel & Spa, located in Ocean Village, features contemporary interiors, award-winning restaurants, a rooftop bar, and a luxurious spa.

Enjoy stunning marina views, outdoor terraces, and a vibrant atmosphere with excellent dining, bars, and event spaces.

What’s in it for you…

Discounts

• Discounted room rates for all Crew across Harbour Hotels
• 25% discount on HarSPA and Temple Spa treatments
• 25% discount on food and drink in our bars and restaurants

Health & Wellbeing

• Mental health and wellbeing support for you and your immediate family
• 24/7 GP services
• Bespoke nutrition & fitness advice
• Group Life Cover

Reward & Recognition

• Incentive schemes and annual awards

Development

• Progression opportunities within Harbour Hotels
• Career development pathways
• On-the-job training and internal promotions

The usual bits

• Meals included whilst on duty
• Competitive salary
• Unique uniforms