Spa Therapist

Dorchester Collection - The Dorchester; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel group in London seeks an experienced Spa Therapist to provide a variety of treatments and enhance guest experiences. Candidates must have at least 3 years of experience and relevant qualifications in beauty treatments, along with strong communication skills. The role offers extensive training opportunities, employee perks, and a commitment to inclusivity.

Benefits

Complimentary stays with breakfast

50% off food and beverages

Private Pension scheme contributions

Seasonal ticket loan and rental deposit scheme

Access to training and development

Participation in social events

Referral bonus of £1000

Well-being support access

Qualifications

• 3+ years experience as a beauty therapist performing a wide range of treatments.
• Qualifications in beauty treatments and massage.
• Knowledge of treatments and skincare retail sales is desirable.

Responsibilities

• Provide a wide range of spa treatments including massages and beauty treatments.
• Handle special requests from guests with intuition and empathy.

Skills

Previous experience in a Spa - at least 3 years

Strong verbal communication skills

Immaculate personal grooming standards

Education

ITEC, CIBTAC, CIDESCO or NVQ level 3

Job description

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Join us as a Spa Therapist at The Dorchester Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Therapist at The Dorchester Hotel, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you’ll do

As a Spa Therapist, you'll enjoy your work and take pride in delighting our guests:

• Guest Care and Treatments: As a Spa Therapist you will provide a wide range of spa treatments including massages, beauty treatments, facials, and nail polishing. This also includes retailing skin care products to guests, accurately completing consultation forms, and maintaining high standards in the treatment room following spa standards.
• Guest Requests: As a Spa Therapist you will handle special requests from guests, including preferences for therapists and treatment methods, as well as show intuition and empathy, especially when guests are celebrating special occasions.

What you’ll bring

Essential Skills and Experience

• Previous experience in a Spa - at least 3 years, as a beauty therapist performing a wide range of treatments
• Qualifications- ITEC, CIBTAC, CIDESCO or NVQ level 3 or equivalent qualification in all beauty treatments and massage including deep tissue massage and electrical facial and body treatments.
• Knowledge of treatments, contra-indications and skincare retail sales is desirable
• Strong verbal communication skills – English is the primary language used in our hotel.
• Immaculate personal grooming standards

Preferred Skills

• Qualification in Reflexology

What you'll get

• Complimentary Stays : Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts : Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks : Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• · Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at [emailprotected]