Spa Therapist

The Municipal Hotel & Spa MGallery; Liverpool; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join The Municipal Hotel & Spa MGallery as a Spa Therapist, where your passion for wellness and luxury services will shine. You will provide personalized experiences to guests while being part of an empowered team that values your contribution. Enjoy a range of benefits and a supportive work environment as you help create memorable moments for all visitors.

Benefits

Discounted local parking

Free meals on duty

Gratuities

Friends and family rates

Social events

Extra day’s holiday for your birthday

Qualifications

• Level 3 NVQ / BTEC in Beauty Therapy or equivalent required.
• Positive can-do attitude.
• Passion filled Spa Enthusiast driven by quality care.

Responsibilities

• Create luxurious, personalized experiences for guests.
• Provide expert skincare advice for guests.
• Maintain hygiene and cleanliness in all areas.

Skills

Customer focussed approach

Excellent presentation skills

Attention to detail

Passion for wellness

Education

Level 3 NVQ / BTEC in Beauty Therapy

Job description

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Belong in a
place where you can be yourself and love what you do. Join our hotel
community and we will support you to realise your true potential. You will be
part of a team where everyone’s contribution is valued. We will empower
you to bring ideas to elevate our services, creating personalised experiences
for guests. Help them to feel special, and we will do the same for you.

THE
EXCITING OPPORTUNITY

We opened
the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May
2023 and have reset the clock within this historic building, bringing it back
to life. Our Heartists aspire to create memorable, heartfelt moments for
all life enjoyers to experience unique stories from the past but also to
immerse themselves into our hospitality, creating their own astonishing tales
of MGallery magical moments. We boast 179 stunning bedrooms set in a
remarkable and inspiring landmark of the city. Time is of essence and at the
heart of The Municipal’s story. The iconic clock tower and bells giving
the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art
spa sanctuary experience, will offer everyone the place to have the time of
their lives, pause the clock and embark upon their own magical journey with
MGallery.

MGallery – Boutique
hotels with one-of-a-kind designs (accor.com)

A
DAY IN THE LIFE OF A SPA THERAPIST AT THE MUNICIPAL HOTEL & SPA MGALLERY

What
you'll be doing...

Our
Municipal MGallery pillars are founded on the Heartist guest connection and
our exceptional service. When you enter
our hotel you will be “wowed” and we aspire for our guests to be bowled over
too from the moment they enter our Luxury 5 Bubble Awarded Spa. Our Heartists are our team, the heart of the
hotel, who strive to make meaning in every moment from check in to
departure. Our Spa Therapists create a
luxurious, personalised experience for guests, offering tailored treatments
that ensure exceptional care, relaxation, and a rejuvenating atmosphere for
ultimate comfort and well-being.

WHAT
WE NEED FROM YOU

We
hire mostly on personality & potential but here are a few of our
requirements...

• A positive can-do attitude and
  the passion to stand out and be proud of our hotel and MGallery brand.
• Level 3 NVQ / BTEC in Beauty Therapy
  or Equivalent
• Passion filled Spa Enthusiast
  driven by quality care and wellness.
• Excellent presentation skills and
  attention to detail demonstrating adaptability to change.
• A customer focussed approach in maintaining
  luxury from treatment room to all Spa Areas
• Flexibility to work varied days / weekends and shifts.

Other
duties include;

• Leading client show rounds to
  demonstrate all Spa offerings and the ultimate journey of relaxation and
  wellness.
• Providing expert skincare advice
  through identifying the guest’s prescriptive needs, selling products.
• Maintain hygiene, cleanliness and
  H&S requirements. Taking pride
  in not only treatment rooms but all areas of work within the Spa and pool
  areas.
• Completion of Reception duties on
  an ad hoc basis ensuring efficiency of column dispersion.
• Stock control, management and
  accurate reporting.
• Time management and proactivity
  outside of the treatment room, taking ownership and pride of the whole Spa
  through teamwork.

WHAT
WE OFFER

When you
become one of our Heartists, you will also be a member of the Accor and RBH
group with all the benefits that brings. The ALL Heartists program is the
benefits programme dedicated to Accor Heartists. It provides employees
with the opportunity to enjoy memorable experiences throughout the year, thanks
to preferential rates in hotels and exclusive discounts with a wide range of
partners. The RBH company benefits extend these offerings across RBH
Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday
for your birthday and pension scheme. To conclude this power trio, we
have The Municipal Hotel benefits with friends and family rates, discounts,
free meals on duty, gratuities, discounted local parking and social events.
What’s not to love?

You
will have access to a benefits package we believe truly works for our people
and enhances our overall culture...To learn more about our full benefits
package,click hereto watch our
RBH employee benefits video.

EQUAL
OPPORTUNITIES

RBH
Hospitality Management is an equal opportunity employer. We believe in hiring a
diverse workforce and sustaining an inclusive, people-first culture. If at any
point throughout our process you require reasonable adjustments, please
contact[emailprotected] .