Spa Therapist

Harbour Hotels; Guildford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Une opportunité passionnante pour un Spa Therapist a été ouverte dans une entreprise en pleine croissance au Royaume-Uni. Le rôle inclut la réalisation de traitements variés, le service à la clientèle et la gestion proactive des réservations, dans un environnement de spa de luxe. Des possibilités de développement professionnel et des avantages comme des réductions et un soutien au bien-être sont offerts.

Benefits

Tarifs réduits pour les chambres

Réduction de 25% sur les traitements HarSPA

Réduction sur la nourriture et les boissons

Services de santé et de bien-être 24/7

Opportunités de progression

Repas inclus pendant les shifts

Qualifications

• Doit être NVQ Level 2 & 3 qualifié.
• Une expérience avec TEMPLE SPA et ELEMIS est un avantage.
• Expérience en réception souhaitée.

Responsibilities

• Assurer des traitements variés, y compris des massages.
• Maximiser les revenus par une gestion efficace du planning.
• Consulter les clients pour comprendre leurs besoins.

Skills

Service client

Connaissance des traitements

Gestion de réservations

Education

NVQ Level 2 & 3

Job description

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We have a superb opportunity for a Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified, and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist, you will be required to carry out a variety of treatments including massage. You will be knowledgeable, friendly, and committed to ensuring that every guest's visit to the Spa is memorable. You'll consult each client to fully understand their personal needs and be dedicated to delivering high-quality, exceptional treatments. Additionally, as a Spa Therapist, you'll support your manager to maximize revenue through careful diary management and proactive selling.

Advantageous if you have reception experience and are willing to do reception shifts as required.

The role…

We have a superb opportunity for a Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified, and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist, you will carry out various treatments including massage. You will be knowledgeable, friendly, and committed to ensuring every guest's visit is memorable. You will consult clients to understand their needs and aim to deliver high-quality treatments. You will also support your manager in maximizing revenue through diary management and proactive selling.

Advantageous if you have reception experience and are willing to undertake reception shifts as needed.

Who we are…

Harbour Hotels is a collection of prestigious hotels located in some of the most beautiful areas across the South. Our luxury portfolio includes coastal, country, and city properties, featuring a variety of restaurant concepts and our unique HarSPA brand across many sites.

Guildford Harbour Hotel and Spa is centrally located in Guildford, perfect for both business and leisure visitors. It features 183 bedrooms, two stylish restaurants (The Jetty and HarBAR), a vibrant Long Bar, and an outdoor terrace. The hotel also boasts a state-of-the-art gym and the indulgent HarSPA, offering various treatments and spa experiences.

Guildford is known as the ‘luxury shopping capital of the UK’, with attractions like Guildford Cathedral, Guildford House Gallery, the historic Guildhall, and Guildford Castle nearby, offering panoramic views of the surrounding countryside.

Guildford Harbour Hotel and Spa combines luxury and comfort with style, making it an ideal choice for corporate guests or a relaxing getaway.

What’s in it for you…

Discounts

• Discounted room rates for all Crew across Harbour Hotels
• 25% discount on HarSPA and Temple Spa treatments at our 11 spas
• 25% discount on food and drinks in our bars and restaurants

Health & Wellbeing

• Mental health and wellbeing support for you and your immediate family
• 24/7 GP services for you and your immediate family
• Bespoke nutrition & fitness advice
• Group Life Cover

Reward & Recognition

• Group and hotel incentive schemes
• Opportunity to attend the annual Harbour Heroes awards

Development

• Progression opportunities within Harbour Hotels
• Personalized career pathways
• On-the-job training and internal promotion opportunities

The usual bits

• Meals included during shifts
• Competitive salary
• Stylish uniforms designed for Harbour Hotels