Serenity Ilford, a women's only gym, is looking for a passionate and experienced Spa Therapist to work in our newly refurbished Leisure Facility.
Key Tasks:
- Carry out all beauty treatments to a high standard.
- Up sell all treatments and retail products.
- To carry out reception duties as required.
- To receive telephone calls bookings and payment for use of the Spa’s facilities.
- To control the flow of customers through the spa.
- To deal with customers in a polite and efficient manner, face to face and on the telephone.
- To maintain the highest standards of food hygiene and cleanliness at all times.
- To guide, care for and assist customers in their choice and use of the Spa facilities.
- To work as part of a team to achieve the income and usage targets of the Spa facility.
- To innovate ideas and initiate action to increase the usage of the Spa facilities.
- To take the appropriate level of responsibility for health and safety.
- To develop a friendly but efficient working relationship with clients.
Essential requirements:
- LV3 beauty
- Previous Spa and Treatment experience
- Previous experience of working within the leisure industry is preferred
- Required to work outside normal hours, including evenings, weekends, public holidays with flexibility of location
- Responsible for maintaining all relevant qualifications and attending training sessions as part of normal working arrangements
This role is open to female applicants only in accordance with Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for working in a female-only gym environment.