Spa Therapist

Trump Turnberry; Girvan; On-site; GBP 22,000 - 28,000; Full time

Job summary

Trump Turnberry recherche des Spa Therapists qualifiés pour fournir des soins exceptionnels aux clients du spa, tout en respectant les normes de marque et en maintenant un haut niveau de service client. Les candidats idéaux possèdent une certification en thérapie de beauté et doivent être capables de communiquer efficacement en anglais. Des avantages tels que des formations continues, des réductions et un hébergement subventionné sont offerts.

Benefits

Hébergement du personnel subventionné

Repas en service disponibles

Commission sur les ventes au détail

Programme d'hébergement amis et famille

Réductions dans les points de vente de nourriture et de boissons

Accès aux installations de spa, de gym et de golf

Uniformes fournis et nettoyés

Programme d'assistance aux employés

Formation et développement continus

Qualifications

• Doit être éligible pour travailler au Royaume-Uni.
• Doit avoir de solides compétences en communication en anglais, tant à l'écrit qu'à l'oral.
• Passionné par l'excellence du service client.

Responsibilities

• Effectuer des traitements selon des normes exceptionnelles et répondre aux besoins des clients.
• Conduire des consultations approfondies avec les clients avant les traitements.

Skills

Communication

Service client

Education

HND/SVQ Level 3 in Beauty Therapy

Job description

Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team. Positions are available on a Full Time, Part Time & Casual basis.

Position Purpose

Therapists are responsible for delivering exceptional treatments to guests of the spa in line with brand standards, maintaining excellent five-star client care, cleaning standards, and grooming. Spa Therapists also respond to guest needs and recommend suitable products as required.

Key responsibilities include:

• Perform treatments to an exceptional standard, following protocols and standards taught in training, and tailoring to the client’s specific needs.
• Update own knowledge of products and treatment brand standards beyond formal training provided by Managers.
• Conduct in-depth consultations with clients prior to treatments, ensuring medical history and concerns are identified.
• Provide aftercare recommendations at the end of each treatment, addressing client concerns.

Candidate Requirements:

• Must be eligible to work within the UK.
• Must have strong English communication skills—both written and spoken.
• HND/SVQ Level 3 in Beauty Therapy is essential.
• Must be passionate about providing excellent customer service.
• Previous experience in a similar environment is preferred but not essential.

Benefits Include:

• Subsidised staff accommodation (if required).
• Access to a meal on duty in the staff canteen.
• Commission on retail sales.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry for you and your family.
• Discounts at Food & Beverage outlets and the Golf Professional Shop.
• Resort facilities – use of the Spa, Gym, and Golf facilities (subject to restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms provided and laundered at the company's expense.
• Employee Assistance Programme offering support lines.
• Ongoing training, development, hospitality training, and apprenticeship programmes.