Spa Therapist

Harbour Hotels; Costessey; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company offers a fantastic opportunity for a Spa Therapist to join their team. This role focuses on delivering exceptional spa treatments and enhancing client experiences while providing opportunities for career progression within a prestigious hotel environment. Candidates should possess qualifications such as NVQ Level 2 & 3 and exhibit strong customer service skills.

Benefits

Discounts on treatments and hotel stays

Mental health and wellbeing support

24/7 GP services

Bespoke nutrition & fitness advice

Group Life Cover

Opportunity for career progression

Meals included whilst on duty

Unique uniforms provided

Qualifications

• NVQ Level 2 & 3 qualified preferred.
• Experience with TEMPLE SPA and ELEMIS is a plus.
• Knowledgeable and friendly approach to client consultations.

Responsibilities

• Carry out a variety of treatments, including massage.
• Consult clients to understand their needs.
• Support manager in maximizing revenue through diary management and selling.

Skills

Customer Service

Massage Therapy

Spa Treatments

Education

NVQ Level 2 & 3 Qualification

Job description

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Job Title: Spa Therapist

We have a superb opportunity for a Spa Therapist with a passion to deliver consistent, exceptional service and who wishes to develop their career within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified, and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist, you will be required to carry out a variety of treatments, including massage. You should be knowledgeable, friendly, and committed to ensuring that every guest's visit to the Spa is memorable. You'll consult each client to understand their needs and be committed to delivering high-quality, exceptional treatments. Additionally, you will support your manager to maximize revenue through careful diary management and proactive selling.

Who we are…

Harbour Hotels is a collection of prestigious hotels located in some of the most beautiful locations across the South. Our luxury portfolio includes coastal, country, and city properties, featuring exciting restaurant concepts and our unique HarSPA brand across many sites. Harbour Hotel St Ives offers a fantastic coastal escape all year round in Cornwall's iconic location, with amenities like The HarBar Kitchen, Bar and Terrace, and the serene seaside HarSpa.

What’s in it for you…

• Discounts
• Discounted room rates for all Crew across Harbour Hotels
• 25% discount on HarSPA and Temple Spa treatments at our 11 spas
• 25% discount on food and drink in our 16 bars and restaurants

• Health & Wellbeing
• Mental health and wellbeing support for you and your immediate family
• 24/7 GP services for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Group Life Cover

• Reward & Recognition
• Group and hotel-based incentive schemes
• Opportunity to attend our annual black-tie Harbour Heroes awards

• Development
• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career pathways
• On-the-job training and internal promotion opportunities

The usual bits

• Meals included whilst on duty
• Competitive salary
• Sophisticated & unique uniforms