Spa Therapist

Eden Hotel Collection Limited; Cheltenham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hotel group in Cheltenham seeks an experienced Spa Therapist to deliver high-quality treatments and exceptional service. The ideal candidate will have an NVQ Level 3 qualification and a passion for beauty therapies. This position offers generous time off, monthly tips, discounts, and a supportive work environment focused on employee development and well-being.

Benefits

Generous Time Off

Monthly Tips

Discounts & Perks

Wellbeing & Health Plans

Sustainable Commuting Support

Exclusive Perks & Recognition

Support & Development

Family-Friendly Policies

Additional Perks

Qualifications

• Experience preferably in a spa setting.
• Ability to provide exceptional customer service.
• Commitment to personal care in treatments.

Responsibilities

• Deliver exceptional hospitality and treatments.
• Consult with clients to understand their needs.
• Support manager in maximizing revenue through proactive selling.

Skills

Previous experience as a Beauty Therapist

Passion for holistic and beauty therapies

Exceptional grooming standards

Availability to work weekends and bank holidays

Education

Beauty qualification at NVQ Level 3 or equivalent

Job description

Join Our Award-Winning Team as a Spa Therapist

We're proud winners of the AA Small Hotel Group of the Year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.

What You'll Be Doing

As a Spa Therapist, you will deliver exceptional hospitality, providing treatments with a high level of personal care that meets our standards of excellence. You'll consult with clients to understand their needs and support your manager in maximizing revenue through diary management and proactive selling of spa retail products such as TEMPLE SPA and JESSICA. We train our therapists in Hands Free Massage to help prevent repetitive strain injuries, supporting long and fulfilling careers.

What You'll Need

• Previous experience as a Beauty Therapist, preferably in a spa setting
• A passion for holistic and beauty therapies at a five-star standard
• Exceptional grooming standards
• Beauty qualification at NVQ Level 3 or equivalent
• Availability to work weekends and bank holidays

Why Join Eden Hotel Collection?

At Eden, people are at the heart of everything we do. We are a collection of award-winning, unique hotels where your contribution matters. We value your happiness, growth, and success, supported by industry awards in 2023 and 2024.

Employee Benefits

• Generous Time Off: 31 days, increasing to 33 with service
• Monthly Tips: Shared service charge/gratuities
• Discounts & Perks: Savings at 800+ retailers, gyms, restaurants, and more
• Wellbeing & Health Plans: Access to fitness resources, dental, vision, and 24/7 GP
• Sustainable Commuting & Support: Cycle-to-Work, Electric Vehicle Leasing
• Exclusive Perks & Recognition: Discounted stays, spa treatments, Employee of the Month, long-service vouchers
• Support & Development: Wellbeing support, apprenticeships, leadership programs
• Family-Friendly Policies: Enhanced leave, return-to-work support
• Additional Perks: Free parking, meals on duty, uniform, footwear allowance

Our Culture

We foster an inclusive, collaborative environment where your voice matters. We are committed to sustainability and equity, welcoming diverse backgrounds and perspectives. Join us and experience working for a values-led, award-winning employer.