Spa Therapist

The QHotels Collection; Broughton; On-site; GBP 24,000 - 30,000; Full time

Job summary

A group of luxury hotels in the UK is seeking an experienced Spa Therapist to provide top-notch treatments and create a relaxing environment for guests. Candidates should hold an NVQ Level 3 beauty qualification and possess a passion for customer service. The role includes upselling products and treatments while participating in ongoing training. The company values diversity and supports the UK Armed Forces.

Benefits

15% retail commission scheme

Training with Elemis Ambassadors

Uniform provided

Qualifications

• NVQ Level 3 or equivalent beauty/spa qualification.
• Previous experience as a Spa Therapist is desirable.
• Knowledge of Elemis & Jessica Nails is a bonus.

Responsibilities

• Create a relaxing experience for guests.
• Deliver treatments and advise on products.
• Sell products and upsell treatments.
• Participate in regular training sessions.

Skills

Treatment delivery

Product knowledge

Customer service

Sales skills

Education

NVQ Level 3 beauty/spa qualification

Tools

Elemis products

Jessica Nails

Job description

Overview

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience? Are you looking for a clear development pathway for your career?

The important stuff: Elemis uniform provided, 15% retail commission scheme for product sales, and a clear development pathway. Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4-star, 188-bedroom property set in acres of woodland with a 27-hole championship golf course.

The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

• 188-bedroom property set in acres of woodland with a 27-hole championship golf course
• Dining options: The Grill restaurant, The Lounge bar, The Pines bar; afternoon tea; private dining and meetings and event spaces
• Leisure facilities: gym, pool, jacuzzi, sauna, steam room, Elemis spa

What will I do?

• Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break
• Deliver a variety of treatments and use expertise to advise on the best products for the guest
• Sell a variety of products from our retail offer and upsell or book guests in for additional or further treatments
• Attend regular training with our Elemis Ambassadors across the group to perfect your skills

Qualifications

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus

About The QHotels Collection

Proudly unique and bursting with character, The QHotels Collection is a selection of 19 hotels and resorts that share a passion for above-and-beyond service. All our four-star venues offer something different, from secluded rural hideaways to sophisticated city hotspots and everything in between. The secret's out. Discover how couples, families, golfers, spa and business guests and are enjoying their stays their way.

The QHotels Collection is proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so should you require any reasonable adjustments to any stage of the recruitment process, please let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.