Spa Therapist

Harbour Hotels; Brighton; On-site; GBP 21,000 - 25,000; Full time

Job summary

A luxury hotel chain in Brighton is seeking a Spa Therapist who is NVQ Level 2 & 3 qualified. You will deliver exceptional spa treatments and ensure a memorable guest experience. Ideal candidates will have TEMPLE SPA and ELEMIS training. This position offers competitive salary, internal promotion opportunities, and various employee benefits including discounts on treatments and services.

Benefits

Discounted room rates

Health and wellbeing support

Competitive salary

Meals included on duty

Unique uniforms

Qualifications

• Passion for delivering high-quality spa treatments.
• Ability to consult clients to understand their needs.
• Experience in enhancing guest satisfaction.

Responsibilities

• Perform a variety of spa treatments including massage.
• Ensure guest satisfaction during their experience.
• Support manager with revenue growth strategies.

Skills

Exceptional service delivery

Client consultation

Diary management

Selling treatments

Education

NVQ Level 2 & 3

Tools

TEMPLE SPA training

ELEMIS training

Job description

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Job Title: Spa Therapist

We have a superb opportunity for a Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified, and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist, you will be required to carry out a variety of treatments including massage. You will be knowledgeable, friendly, and committed to ensuring that every guest's visit to the Spa is memorable. You'll consult each client to fully understand their personal needs and be committed to delivering high-quality, exceptional treatments. Additionally, you will support your manager to maximize revenue through careful diary management and proactive selling.

The Role

We have a superb opportunity for a Spa Therapist with a passion to deliver exceptional service and develop within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified, with TEMPLE SPA and ELEMIS training and experience as a distinct advantage.

Your responsibilities include performing a variety of treatments, ensuring guest satisfaction, understanding client needs, and supporting revenue growth through diary management and selling.

Who We Are

Harbour Hotels is a collection of prestigious hotels located in some of the most beautiful locations across the South. Our luxury portfolio includes coastal, country, and city properties, featuring exciting restaurant concepts and our unique HarSPA brand.

Our Brighton Harbour Hotel & Spa offers panoramic views across Brighton Pier, with luxurious spa facilities including treatment rooms, sauna, steam room, hot tubs, and hydrotherapy pool, providing the ultimate relaxation retreat.

What’s In It For You

• Discounts
• Discounted room rates across all Harbour Hotels
• 25% discount on HarSPA and Temple Spa treatments
• 25% discount on food and drinks in our bars and restaurants

• Health & Wellbeing
• Mental health and wellbeing support
• 24/7 GP services
• Nutrition & fitness advice
• Group Life Cover

• Reward & Recognition
• Incentive schemes and awards

• Development
• Progression opportunities and bespoke career pathways
• On-the-job training and internal promotions

Additional Benefits

• Meals included on duty
• Competitive salary
• Unique uniforms