Spa Therapist

The Gainsborough Bath Spa; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in Bath is looking for a Spa Therapist to perform holistic massages and facials while maintaining high standards of cleanliness. You will engage with guests to understand their needs and deliver exceptional service. Candidates should be NVQ level 3 qualified, with a friendly nature and excellent customer service skills. In-house training will be provided for professional development.

Benefits

Service charge sharing

Incentive payments

Referral bonus

Generous holiday allowance

Recognition programs

Career investment

Learning and development opportunities

Financial wellbeing discounts

Health and wellbeing programs

Healthcare package

Pension scheme

Exclusive spa passes

Qualifications

• Caring and friendly nature for guest consultations.
• Ability to perform high-quality treatments with confidence.
• Spa experience is desirable but not essential.

Responsibilities

• Carry out holistic massage treatments and facials.
• Maintain presentation and cleanliness of treatment rooms.
• Provide in-house training for professional treatments.

Skills

Holistic massage treatments

Excellent customer service

Friendly nature

Education

NVQ level 3 or equivalent

Job description

Overview

The Role of a Spa Therapist As a Spa Therapist you will have the opportunity to carry out a variety of holistic massage treatments and reviving facials. You'll consult your guests to understand their needs and deliver high-quality, exceptional treatments. We take pride in how our spa area environment looks and feels to our guests; therapists are responsible for maintaining the presentation and cleanliness of the treatment rooms.

You will have a caring, friendly nature and work well both independently and as part of the spa team, ensuring to always provide excellent customer service. We provide excellent in-house training so you can provide professional and relaxing treatments with confidence using beautiful Elemis beauty products. You will also gain further spa therapist experience.

Shifts will vary and the hours of work are between 9.45am and 7.30pm, including weekends & public holidays.

You will need to be NVQ level 3 qualified or equivalent to be eligible for a spa therapist role; spa experience is desirable but not essential. All therapists will go through in-house training prior to providing treatments.

About The Gainsborough Bath Spa

The Gainsborough Bath Spa is a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.

Our Culture

At The Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.

Join Our Team and Enjoy These Amazing Benefits!

• Service Charge: Benefit from a share of the service charge, boosting your earnings.
• Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
• Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
• Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
• Recognition Programs: We celebrate positive contributions that align with our company values.
• Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
• Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
• Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
• Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
• Future Planning: Secure your future with our Pension scheme.
• Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.

About YTL Hotels

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.

Our Philosophy

At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.