Spa Therapist

Ashford International Hotel & Spa; Ashford; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading hotel and spa provider in Ashford is seeking a Level 3 Spa Therapist to deliver exceptional treatments and enhance guest experiences. The role includes advising on products and upselling additional services. Candidates should have an NVQ Level 3 or equivalent qualification. Join a team that supports career development and offers various perks including free health club membership and discounts across the collection.

Benefits

Elemis uniform provided

15% retail commission

Free health club membership

Discounts across The QHotels Collection

Support with training and professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• NVQ Level 3 (or equivalent) qualification in beauty/spa.
• Prior experience as a Spa Therapist is desirable but not essential.
• Knowledge of Elemis & Jessica Nails is a plus.

Responsibilities

• Create a relaxing experience for guests.
• Deliver various treatments using expertise.
• Advise clients and upsell additional treatments.

Skills

Spa treatment expertise

Customer service

Sales skills for product upselling

Education

NVQ Level 3 or equivalent qualification

Tools

Elemis products

Jessica Nails products

Job description

Social network you want to login/join with:

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

Create a relaxing experience for guests, whether they are attending as hotel guests or on a spa break. Deliver a variety of treatments using your expertise, advise on the best products, and upsell or book additional treatments. Attend regular training sessions with our Elemis Ambassadors to enhance your skills.

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty/spa qualification
• Previous experience as a Spa Therapist is desirable but not essential
• Knowledge and experience with Elemis & Jessica Nails is a bonus

Curious to find out more?

Ashford International Hotel & Spa is located in Ashford, Kent, near London. It is a 4-star, 179-bedroom property featuring the Horizon restaurant, Quench bar, afternoon tea, private dining, and event spaces. Facilities include a gym, pool, jacuzzi, steam room, and Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require reasonable adjustments during the recruitment process, please let us know.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.