Spa Retreat Host

David Lloyd Clubs; Chigwell; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Club Membership

50% food & drinks discount

Discounts on Swimming/Tennis/Personal

Career advancement

Wagestream app

Benefits suite

Job summary

David Lloyd Clubs in Chigwell is seeking a Spa Host to greet members and introduce them to our premium spa retreats. You will help guests understand the health and wellbeing benefits of each therapy room and ensure the spa areas meet our high standards of cleanliness.

The role emphasizes warm communication, teamwork with the spa team, and a proactive attitude to deliver a memorable, high-quality experience for every member visiting our clubs.

Qualifications

• Experience in a premium customer service environment.
• Passion for health and wellbeing.
• Excellent communication and collaboration skills.
• Self-starter who delivers high-quality member experiences.

Responsibilities

• Welcome members to the spa retreats and explain benefits.
• Ensure spa areas are clean and tidy to premium standards.
• Assist members and support a friendly, inclusive culture.
• Promote club perks and services to members.

Skills

Customer service experience

Health and wellbeing interest

Communication skills

Team collaboration

Self-motivation

Job description

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Host to join our team!

As David Lloyd Clubs,weare more than ‘just a gym’. Wepride ourselves ongivingour membersthe opportunity to relaxand unwindin ourpremiumspa retreats, whether that beafter a tough work out inour state-of the-artgyms;enjoyingone ofoursignatureexerciseclasses;or just spending the day rewinding after a tough weekatthe office.

As a Spa Hostyou will be acting as anambassadorforourspa retreats,welcoming members,ensuringtheyunderstand thehealth and wellbeing benefits of each therapy room and ensuring that the spais always clean and tidy to the standards you would expect from a premium environment.

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Some of our perks:

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App : Get paid on demand!

• Access to our Benefits Suite.

About you:

As part of the Spa team, we are looking for someone who:

• Has experience within a premium customer service environment.

• A passion for all things health and wellbeing.

• Great communication and collaboration skills

• A self-starter who takes pride indeliveringgreat qualityexperienceto our members.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Chigwell