Spa Receptionist

The Alfriston Hotel; Wealden; On-site; GBP 22,000 - 26,000; Full time

Job summary

The Alfriston Hotel seeks a Spa Receptionist to join its team for the opening of a new venture in East Sussex. The role involves greeting guests, managing bookings, and ensuring an exceptional experience reflecting the hotel's luxury standards. Staff benefits include competitive pay, discounts, and career development opportunities.

Benefits

Personalized training and career development

Discounts at restaurants and hotels

Wagestream access for early pay

28 days’ holiday plus your birthday off

Flexible scheduling

Complimentary meals on shift

Recognition programs and referral bonuses

Long Service Awards

Industry trips and workshops

Qualifications

• Commitment to delivering exceptional guest experiences.
• Warm and charming presentation.
• Ability to work flexible shifts.

Responsibilities

• Greet guests warmly at the Spa.
• Assist with tours and bookings for treatments.
• Maintain cleanliness and knowledge of hotel and Spa services.

Skills

Customer Service

Communication

Organizational Skills

Job description

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We are looking for a highly professional Spa Receptionist to join our Spa team for the exciting opening of The Alfriston in East Sussex, part of the Signet Collection.

The hotel features 38 redesigned bedrooms and suites, a function room, The 1554 Brasserie with sea views, herb and vegetable gardens, a casual bar, Orangery for breakfast and tea, and a spa with a steam room, sauna, outdoor pool, and treatment rooms.

We offer:

• An exciting opportunity to be part of a new venture.
• Competitive salary or hourly rate, plus tronc.
• Personalized training, career development, and buddy programs.
• Discounts at our restaurants and hotels for staff and guests.
• Wagestream access for early pay.
• 28 days’ holiday plus your birthday off.
• Recognition programs and referral bonuses up to £1000.
• Flexible scheduling without split shifts.
• Complimentary meals on shift.
• Long Service Awards, including dinners, stays, and tickets.
• Industry trips, masterclasses, and workshops.
• Opportunities to move within our Group.

You will:

• Greet guests warmly at the Spa.
• Assist with tours and bookings for treatments, classes, and activities.
• Maintain cleanliness and knowledge of hotel and Spa services.
• Assist with Spa cleaning, linen, and stock management.
• Perform safety checks and attend training sessions.
• Handle payments and support other duties as needed.
• Work flexible shifts, including 7:30am-4pm and 12pm-8pm.

At Signet Collection, we value presentation that reflects our luxury and elegance—warm, charming, and polished.

If you are committed to delivering exceptional guest experiences and meet these qualities, we look forward to meeting you!