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Spa Receptionist

The Alfriston Hotel

Wealden

On-site

GBP 22,000 - 26,000

Full time

3 days ago
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Job summary

The Alfriston Hotel seeks a Spa Receptionist to join its team for the opening of a new venture in East Sussex. The role involves greeting guests, managing bookings, and ensuring an exceptional experience reflecting the hotel's luxury standards. Staff benefits include competitive pay, discounts, and career development opportunities.

Benefits

Personalized training and career development
Discounts at restaurants and hotels
Wagestream access for early pay
28 days’ holiday plus your birthday off
Flexible scheduling
Complimentary meals on shift
Recognition programs and referral bonuses
Long Service Awards
Industry trips and workshops

Qualifications

  • Commitment to delivering exceptional guest experiences.
  • Warm and charming presentation.
  • Ability to work flexible shifts.

Responsibilities

  • Greet guests warmly at the Spa.
  • Assist with tours and bookings for treatments.
  • Maintain cleanliness and knowledge of hotel and Spa services.

Skills

Customer Service
Communication
Organizational Skills

Job description

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We are looking for a highly professional Spa Receptionist to join our Spa team for the exciting opening of The Alfriston in East Sussex, part of the Signet Collection.

The hotel features 38 redesigned bedrooms and suites, a function room, The 1554 Brasserie with sea views, herb and vegetable gardens, a casual bar, Orangery for breakfast and tea, and a spa with a steam room, sauna, outdoor pool, and treatment rooms.

We offer:

  • An exciting opportunity to be part of a new venture.
  • Competitive salary or hourly rate, plus tronc.
  • Personalized training, career development, and buddy programs.
  • Discounts at our restaurants and hotels for staff and guests.
  • Wagestream access for early pay.
  • 28 days’ holiday plus your birthday off.
  • Recognition programs and referral bonuses up to £1000.
  • Flexible scheduling without split shifts.
  • Complimentary meals on shift.
  • Long Service Awards, including dinners, stays, and tickets.
  • Industry trips, masterclasses, and workshops.
  • Opportunities to move within our Group.

You will:

  • Greet guests warmly at the Spa.
  • Assist with tours and bookings for treatments, classes, and activities.
  • Maintain cleanliness and knowledge of hotel and Spa services.
  • Assist with Spa cleaning, linen, and stock management.
  • Perform safety checks and attend training sessions.
  • Handle payments and support other duties as needed.
  • Work flexible shifts, including 7:30am-4pm and 12pm-8pm.

At Signet Collection, we value presentation that reflects our luxury and elegance—warm, charming, and polished.

If you are committed to delivering exceptional guest experiences and meet these qualities, we look forward to meeting you!

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