Spa Receptionist

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Do you pride yourself on providing outstanding guest service?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies, and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

Welcome and greet spa guests, make spa bookings, support with inquiries, advise on treatments and offers, carry out daily checks, and ensure an exceptional guest experience.

Is this the role for me?

• Excellent customer service & communication skills
• Ability to work under pressure and multi-task
• Strong attention to detail

Curious to find out more?

Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4-star, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course. Dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meeting spaces. Leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.