Spa Receptionist

TN United Kingdom; Leatherhead; On-site; GBP 20,000 - 26,000; Full time

Job summary

An established industry player is seeking a Spa Receptionist who excels in multi-tasking and delivering top-notch service. This full-time role offers an opportunity to engage with guests, ensuring their experience is memorable. You'll be part of a dynamic team, promoting various treatments and retail products while maintaining a warm and welcoming atmosphere. With a focus on personal development, this position comes with a range of benefits, including discounts on services and a commitment to your long-term career growth. If you're enthusiastic and detail-oriented, this could be the perfect fit for you.

Benefits

Discounts on retail

Gym memberships

Cinema tickets

28 days annual leave

Pension

Life Insurance

Sick Pay

Long Service Awards

Cycle to work scheme

Referral bonus

Qualifications

• Immaculately presented with a welcoming disposition.
• Ability to multi-task and prioritize workload effectively.

Responsibilities

• Deliver exceptional service to members and guests.
• Promote treatments and retail products effectively.

Skills

Interpersonal Skills

Attention to Detail

Fluency in English

Customer Service

Job description

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Spa Receptionist

As our Spa Receptionist, you will be an accomplished coordinator who thrives on multi-tasking, prioritising workload, and ensuring all aspects of the role are delivered to the highest standard.

Enthusiastic and hard-working are two key qualities we are looking for in our Spa Receptionist. You should be able to work effectively both as part of a team and independently to get the job done.

Delivering exceptional service to our members and guests is at the heart of what we do. Our Spa Receptionist will build strong relationships from their arrival to departure. Our members and guests will appreciate your interaction.

Understanding our environment and product offerings will enhance your role and enable you to promote our treatments and retail products.

The Person

You will be immaculately presented, naturally warm, and have a welcoming disposition with excellent attention to detail. Fluency in written and spoken English is essential.

Great interpersonal skills, a hands-on approach, and a can-do attitude are required. Your work ethic will enable you to learn in detail about The Coach House’s products and offerings.

Shift Pattern

• This is a full-time role, 40 hours a week over 5 days with two days off.
• The typical shift hours will be 07:00-15:30, 10:00-18:30, and 12:00-20:30.
• Working evenings, weekends, and maintaining a flexible approach to hours is required.

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

Benefits

• Discounts on retail, gym memberships, cinema tickets, and more via the Hospitality Rewards App
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), increasing by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn up to £1000 for referring a friend scheme