Spa Receptionist

Find Apprenticeships; Kettering; On-site; GBP 20,000 - 24,000; Full time

Job summary

Une occasion unique pour un réceptionniste de spa qui désire offrir une expérience exceptionnelle aux clients. Vous serez la première impression des invités et aurez un rôle clé dans la satisfaction client. La position offre un environnement de travail engageant et le potentiel d'évolution de carrière, avec de nombreux avantages.

Benefits

Wagestream - accès à 40% des salaires chaque semaine

28 jours de congés annuels (33 jours après 5 ans)

Plan de santé

Réductions pour employés

Programme d'assistance aux employés

Congés maternité et paternité améliorés

Programmes de formation sur mesure

Environnement de travail engageant et de soutien

Qualifications

• Passion pour l'expérience client.
• Capacité à travailler sous pression.
• Démarche accueillante et amicale.

Responsibilities

• Accueillir les clients avec le sourire.
• Fournir des informations sur les installations du spa.
• Effectuer des tests de piscine nécessaires.

Skills

Hospitality

Communication

Calm under pressure

Job description

An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes.

We're looking for a Spa Receptionist to be the public face of our spa; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes.

Your day to day;

• Greeting everyone of our guests with a welcoming smile
• Providing the highest level of hospitality
• Upselling of treatments, products and other facilities
• Informing the guests of the spa's facilities, offering advice and assistance when necessary
• Ensuring spa procedures are followed

Who are we looking for?

As Spa Receptionist, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.

You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride. You will be requried to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained.

If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment