Spa manager

Beauty salon manager; London; On-site; GBP 24,000 - 36,000; Full time

Job description

JOB DESCRIPTION

JOB TITLE: SPA MANAGER

REPORTS TO: MANAGER OF OPERATIONS

HOURS: 37.5 hours per week / full time / £24,200 (£12.41 per hour)

Job Summary:

To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services.

Job Responsibilities:

1. Production of Performance and Quality Information:

• To be aware of national, local and Spa quality standards for Aesthetic clinics.
• To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment.
• To ensure staff are aware of the importance of maintaining up to date client registers.
• To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets.
• To assist in the production of information for clinical audit as requested by the clinical sub groups.

Data Quality:

• To work with all staff to validate client information, performing regular checks and quality audits.
• To be responsible for mapping client information flows.
• To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to.

Spa Administrator for Record System:

• To oversee the administration of the record system, ensuring staff complete housekeeping and backups as outlined in the Spa policy.
• To oversee the security and validation processes for the record system.
• To provide advice and guidance to the Spa in the change to becoming paper light.
• To provide support, advice, and training for current and new Spa staff in the use of the record system.

Spa Coordinator for IT Hardware:

• To maintain an equipment log ensuring that Spa owned equipment is readily identifiable.
• To provide support and training for current and new staff in resolving simple problems with PCs and printers.
• To liaise with CCG IT support department to resolve other hardware and software issues.

Confidentiality:

In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

The post-holder may have access to confidential information relating to clients and their carers, Spa staff, and other healthcare workers. All such information is to be regarded as strictly confidential.

Health & Safety:

The post-holder will implement and lead on the full range of promotion and management of their own and others’ health, safety, and security as defined in the Spa Health & Safety policy.

Equality and Diversity:

The post-holder will support the equality, diversity, and rights of clients, carers, and colleagues.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Spa as part of this employment.

Quality:

The post-holder will strive to maintain quality within the Spa.

Communication:

The post-holder should recognize the importance of effective communication within the team.

Contribution to the Implementation of Services:

The post-holder will apply Spa policies, standards, and guidance.

Experience: Required

Employment: Full-time

Schedule: 9:30 to 6:30

Salary: £12.41 hourly

Starting time: Immediate start!

About Beauty Salon Manager:

Teamwork