Spa Manager

David Lloyd Clubs; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading premium health and wellness group in London is seeking a passionate Spa Manager to join their team. In this role, you will act as an ambassador for spa retreats and ensure a high-quality experience for members. Ideal candidates have experience in premium customer service, a passion for health and wellbeing, and excellent communication skills. This position offers benefits such as free club membership and opportunities for career advancement.

Benefits

Free Club Membership for you and your family

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement through internal training and development

Wagestream App: Get paid on demand

Access to our Benefits Suite

Qualifications

• Experience within a premium customer service environment.
• A passion for all things health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering great quality experience.

Responsibilities

• Act as an ambassador for the spa retreats.
• Welcome members and explain the benefits of therapies.
• Ensure the spa is clean and tidy.

Skills

Experience in premium customer service

Passion for health and wellbeing

Communication skills

Collaboration skills

Self-starter

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Manager to join our team!

As David Lloyd Clubs, we are more than 'just a gym'. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough work out in our state-of the-art gyms; enjoying one of our signature exercise classes; or just spending the day rewinding after a tough week at the office.

As a Spa Manager you will be acting as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you :

As part of the Spa team, we are looking for someone who:

• Has experience within a premium customer service environment.
• A passion for all things health and wellbeing.
• Great communication and collaboration skills
• A self-starter who takes pride in"delivering"great quality experience to our members.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!