Spa Manager

Harbour Hotels; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel collection in Brighton is seeking an experienced Spa Treatment Manager to enhance guest experiences. In this role, you'll oversee daily operations, manage the spa diary, and ensure high service standards. Candidates should possess Level 2 and 3 qualifications in beauty therapy, along with leadership skills and hands-on treatment experience. Attractive employee benefits include discounted treatments and comprehensive health support.

Benefits

Discounted room rates

50% discount on treatments

25% discount on food and drink

Mental health and wellbeing support

24/7 GP services

Group Life Cover

Excellent progression opportunities

Meals included whilst on duty

Qualifications

• Strong leadership skills are essential.
• Hands-on treatment experience required.
• Must be familiar with spa booking software One Journey.

Responsibilities

• Support the Spa Manager in daily operations.
• Oversee the spa treatment area and manage the spa diary.
• Ensure smooth guest experiences by assisting reception and leisure teams.

Skills

Leadership skills

Hands-on treatment experience

Familiarity with spa booking software

Education

Level 2 and 3 qualifications in beauty therapy or equivalent

Tools

One Journey

Job description

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Job Title: Spa Treatment Manager

We’re seeking an experienced Spa Treatment Manager to support the Spa Manager in daily operations, oversee the spa treatment area, carry out treatments, and manage the spa diary to maximise revenue. You will also assist reception and leisure teams to ensure smooth, seamless guest experiences. The ideal candidate will have strong leadership skills, hands-on treatment experience, and familiarity with the spa booking software One Journey. A focus on excellent service standards, team support, and driving retail and treatment sales is essential. To be considered for this role, you must hold Level 2 and 3 qualifications in beauty therapy or the equivalent.

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

With an unrivalled location on the iconic seafront and just moments from the bustling Lanes, our luxurious Brighton Harbour Hotel & Spa is bold, bright, and right by the beach. The 79 bedroom hotel embodies Harbour Hotels’ signature relaxed style, with tasteful interiors providing a modern contrast to the exquisite 19th century period exterior. With panoramic views across Brighton Pier, dine in our award-winning Jetty restaurant and enjoy innovative cocktails in ‘HarBAR’, Brighton’s ultimate destination bar. Our HarSPA provides a welcome retreat from the sights, sounds and shops of the city with luxury spa facilities. The unique, underground spa features indulgent treatment rooms, sauna, steam room, Scandinavian hot tubs and hydrotherapy pool, to provide the ultimate relaxation retreat.

The role…

We’re seeking an experienced Spa Treatment Manager to support the Spa Manager in daily operations, oversee the spa treatment area, carry out treatments, and manage the spa diary to maximise revenue. You will also assist reception and leisure teams to ensure smooth, seamless guest experiences. The ideal candidate will have strong leadership skills, hands-on treatment experience, and familiarity with the spa booking software One Journey. A focus on excellent service standards, team support, and driving retail and treatment sales is essential. To be considered for this role, you must hold Level 2 and 3 qualifications in beauty therapy or the equivalent.

What’s in it for you…

• Discounted room rates for all Crew, across all Harbour Hotels
• Treat yourself with 50% discount on ELEMIS and Temple Spa treatments, across our 11 spas
• Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants

Health & Wellbeing

• Mental health and wellbeing support, for you and your immediate family
• 24/7 GP services, for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Group Life Cover

Reward & Recognition

• Group and hotel based incentive schemes
• Opportunity to attend our annual black tie Harbour Heroes awards

Development

• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career and progression pathways
• Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits

• Meals included whilst on duty
• Competitive salary across all roles
• Sophisticated & unique uniforms designed for Harbour Hotels