Spa Host

David Lloyd Clubs; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health and wellness organization in Greater London is seeking a Spa Host to join their team. This role involves welcoming members, explaining spa therapies, and maintaining cleanliness standards. Ideal candidates will have experience in premium customer service, strong communication skills, and a passion for health and wellbeing. This position offers a free club membership and opportunities for career advancement.

Benefits

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Qualifications

• Experience in a premium customer service environment.
• Passion for health and wellbeing.
• Great communication and collaboration skills.

Responsibilities

• Welcome members and guests to the spa areas.
• Explain health and wellbeing benefits of spa experiences.
• Maintain spa cleanliness and safety standards.

Skills

Customer service experience

Communication skills

Collaboration skills

Self-starter

Job description

Overview

Would you like to join Europe\'s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Host to join our team. As David Lloyd Clubs, we are more than a gym. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough workout in our state-of-the-art gyms, enjoying one of our signature exercise classes, or just spending the day rewinding after a tough week at the office.

As a Spa Host, you will be acting as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room, and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment.

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Responsibilities

• Welcome members and guests to the spa areas and provide a high level of customer service.
• Explain health and wellbeing benefits of spa experiences and therapies.
• Maintain spa cleanliness and safety standards in line with premium environment expectations.

Benefits

• Free Club Membership for you and your family.
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

• Has experience within a premium customer service environment.
• A passion for all things health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering a great quality experience to our members.

Join us and help us create a thriving and inclusive culture. Together, we\'re more than a Club!