Spa Host

THYME; Gloucester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team at a stunning family-run destination as a Spa Host. Assume vital front-of-house responsibilities while providing exceptional guest experiences in a beautiful setting. Thrive in a dynamic role with opportunities for professional growth and enjoy a supportive and collaborative work culture.

Benefits

Generous monthly Service Charge bonuses

28 days annual leave plus an extra day for birthday

Healthy meals on duty prepared by chefs

Stylish uniforms provided

Free on-site staff parking

50% discount at restaurants

Reward and recognition programs

Beautiful location for relaxation during breaks

Qualifications

• Warm and professional demeanor is essential.
• Experience in hospitality is valued.
• Ability to multitask and manage front-of-house tasks.

Responsibilities

• Support the smooth operation of the spa reception and poolside bar.
• Handle guest bookings and inquiries.
• Deliver food and beverage service.

Skills

Proactive

Guest Liaison

Food and Beverage Service

Job description

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Join Our Team as a Spa Host at Thyme

We’re seeking a warm, professional, and proactive Spa Host to support the smooth operation of our tranquil Spa Reception and the beautiful poolside bar, The Orchid House. This dynamic role combines front-of-house reception duties—including guest liaison, bookings, and computer-based tasks—with food and beverage service, delivering drinks and light refreshments in a relaxed, luxurious setting. If you thrive in a guest-focused environment and enjoy variety in your day, we’d love to hear from you.

About Thyme

Set in 150 acres of farmland, Thyme is a family-run destination featuring a hotel, spa, cookery school, restaurants, and a farm where we grow our own vegetables, fruits, and herbs. Nature is at our heart.

We are a destination for local regulars, London weekenders, and international travelers alike. Each day brings variety, vibrancy, and excitement.

Our team strives for a world-class guest experience, celebrating the seasons and immersing guests in our love of the land. Our people are dynamic, passionate, considerate, and collaborative, with a culture of learning and progression.

Why Choose Thyme

• Vibrant Team: Our team is professional, collaborative, and dedicated to hospitality excellence.
• Connection to the Land: Our work environments are light, airy, and connected to nature, with plenty of gardens to explore.
• Professional Development: We offer training, leadership programs, and development plans for all team members.

Benefits

• Generous monthly Service Charge bonuses
• 28 days annual leave plus an extra day off for your birthday
• Healthy, delicious meals on duty prepared by our chefs, with a comfortable team room for breaks
• Employee assistance and wellbeing programs
• Stylish uniforms provided, sustainably made
• Free on-site staff parking
• Team rates at Thyme for £150 per night, extendable to family
• 50% off food at Ox Barn and Swan restaurants
• Cookery school classes at £40 per person for you and a guest
• 40% discount on retail range Bertioli
• Annual staff Christmas party with dinner, drinks, music, and dancing
• Reward and recognition programs with weekly prizes and monthly cash bonuses
• Support for your professional growth
• Beautiful location with space to relax during breaks

Our Culture and Values

We foster a welcoming, caring, inclusive, and supportive culture based on accountability and recognition. Effective communication, listening, and a focus on health and wellbeing are core to our environment.

• Considerate: Thoughtful actions impacting people and the planet
• Consistency: Reliable performance through collaboration
• Integrity: Respect, honesty, and trust
• Pride: In our work and style
• Aspiring: Striving for excellence and resilience

Thyme is an equal opportunity employer committed to diversity and inclusion. We ensure fair treatment regardless of gender, age, disability, religion, belief, sexual orientation, marital status, or race.