Spa Front of House and Retail Associate

Bamford; Daylesford; On-site; GBP 27,000; Full time

Job summary

A luxury lifestyle brand, Bamford, is seeking a Spa Front of House and Retail Associate. The ideal candidate will deliver exceptional customer service, maintain a high standard of cleanliness, and learn about various retail products. This full-time role offers a dynamic environment focused on customer satisfaction and sustainability.

Benefits

Discounts on products and treatments

Paid volunteering days

Subsidised private medical insurance

Pension scheme

Life assurance cover

Mental health support

Qualifications

• Experience in luxury retail or Spa preferred.
• Strong communication skills to provide exceptional service.
• Ability to handle guest feedback professionally.

Responsibilities

• Greet clients and ensure 5-star service in the Wellness Space.
• Maintain cleanliness standards throughout the area.
• Manage client bookings and liaise with therapists.

Skills

Customer service

Communication

Attention to detail

Organisational skills

Problem solving

Job description

Bamford Daylesford, England, United Kingdom

Join or sign in to find your next job

Join to apply for the Spa Front of House and Retail Associate role at Bamford

Bamford Daylesford, England, United Kingdom

8 hours ago Be among the first 25 applicants

Join to apply for the Spa Front of House and Retail Associate role at Bamford

Get AI-powered advice on this job and more exclusive features.

This range is provided by Bamford. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.

About The Role

We are looking for a highly motivated, enthusiastic and driven Spa Receptionist to join our Cotswolds Team. With excellent customer service experience and warm and friendly personality you will be required to greet all clients and ensure they receive a 5* star service whilst in the Wellness Space. You will need to learn and maintain a high level of product knowledge to proactively engage with clients and achieve sales targets. You will also be responsible for maintaining a high standard of cleanliness throughout the Wellness Space. You will follow the Bamford philosophy to the highest professional standard.

This role is full time, based on 40 hours per week including weekends and requires flexibility.

SALARY: £26,200 per annum.

Responsibilities

• Ensure exceptional familiarity with all retail products and treatments, classes and recommend and maximise sales to all clients.
• You will be responsible for the maintain of standards in the spa, retail and food and beverage area.
• Manage all client bookings, using our online system, whilst liaising with the Therapist team on their schedules to increase appointment occupancy.
• Ensure all treatment questionnaires are fully completed.
• Support the Spa Management Team with any other ad-hoc duties.
• Support with Spa event set up and host guests/clients
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world
  
  

Skills You Will Bring

• Experience in luxury retail or Spa would be an advantage
• Strong customer service and communication skills to provide an exceptional guest experience.
• A brand champion who believes wholeheartedly on the importance of the Bamford brand and products.
• Attention to detail for accurate stock management and inventory control.
• Strong organisational and time management skills for handling bookings and sales targets.
• Ability to handle guest feedback and complaints professionally, with a solution-oriented approach
• Knowledge of health and safety standards and a commitment to maintaining a safe work environment
• Natural multi-tasker with a can-do, flexible attitude & positive energy
• Excellent communication skills are key to this role
• Your professionalism and attitude will reflect the brand.
• Good interpersonal and communication skills
• Strong problem-solving skills with a solution-oriented approach and a proactive 'can-do' attitude
  
  

Perks & Benefits

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
  
  

Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Bamford by 2x

Get notified about new Retail Associate jobs in Daylesford, England, United Kingdom.

Bicester, England, United Kingdom 3 weeks ago

Bicester, England, United Kingdom 2 weeks ago

Cheltenham, England, United Kingdom 10 hours ago

Oxfordshire, England, United Kingdom 1 week ago

Barnsley, England, United Kingdom 1 week ago

Assistant Store Manager - Moreton-in-Marsh

Oxfordshire, England, United Kingdom 5 days ago

Oxfordshire, England, United Kingdom 5 days ago

Knightsbridge, England, United Kingdom 4 days ago

Tewkesbury, England, United Kingdom 1 month ago

Tewkesbury, England, United Kingdom 1 month ago

Store Manager - London Gatwick Airport (Full-time) - New Store Opening!

Horley, England, United Kingdom 4 days ago

Assistant Store Manager - Chipping Norton

Bicester, England, United Kingdom 2 weeks ago

Assistant Store Manager / Dispensing Optician

Oxford, England, United Kingdom 1 week ago

Bicester, England, United Kingdom 2 weeks ago

Assistant Store Manager - (Assistant Head Coach) Bicester

Bicester, England, United Kingdom 1 week ago

Tewkesbury, England, United Kingdom 1 month ago

Bicester, England, United Kingdom 1 week ago

Floor Manager (Full time 40 Hours), adidas, Cotswolds Designer Outlet, Tewkesbury, UK, NEW STORE OPENING

Tewkesbury, England, United Kingdom 2 weeks ago

Oxford, England, United Kingdom 2 months ago

Tewkesbury, England, United Kingdom 1 month ago

Assistant Store Manager, FT (40 Hours) - Cotswolds

Tewkesbury, England, United Kingdom 1 week ago

Assistant Manager - London Gatwick Airport - New Store Opening!

Horley, England, United Kingdom 4 days ago

Swindon, England, United Kingdom 1 month ago

Tewkesbury, England, United Kingdom 4 weeks ago

Teddington, England, United Kingdom 5 days ago

Knightsbridge, England, United Kingdom 6 hours ago

Witney, England, United Kingdom 5 days ago

Bicester, England, United Kingdom 3 days ago

Swindon, England, United Kingdom 1 month ago

Tewkesbury, England, United Kingdom 1 week ago

Barnsley, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.