Spa Director : Luxury Resort, Midlands

TipTopJob; West Midlands Combined Authority; On-site; GBP 47,000 - 56,000; Full time

Job summary

A prestigious luxury resort in the Midlands seeks a Spa Director to oversee a world-class spa. This leader will inspire a team to deliver exceptional wellness experiences, manage operations, and drive revenue growth, ensuring that service standards reflect the brand’s commitment to excellence.

Qualifications

• Proven experience in senior spa leadership, particularly in luxury resorts.
• Strong commercial acumen to drive sales and profitability.
• Excellent communication and organizational skills.

Responsibilities

• Lead and develop a talented team to provide five-star guest experiences.
• Manage spa operations including treatments and wellness programs.
• Drive revenue growth through innovative marketing and service enhancements.

Skills

Leadership

Customer Service

Communication

Education

Qualification in Spa Therapy or Wellness Management

Job description

Spa Director : Luxury Resort, Midlands Salary: Up to A GBP 56,000 + Excellent Benefits

Are you passionate about wellness, luxury, and leading high:performing teams? We are seeking an exceptional Spa Director to oversee the operations of a world:class spa within a prestigious luxury resort, nestled in the heart of the Midlands.

About the Role: As Spa Director, you will be responsible for delivering an outstanding spa experience that reflects the brands commitment to excellence. You will lead a team of therapists, receptionists, and wellness experts, manage the spas strategic growth, and ensure exceptional service standards are consistently met.

Key Responsibilities

Lead, motivate, and develop a talented spa team to deliver five:star guest experiences.

Manage spa operations, including treatments, retail, fitness, and wellness programs.

Drive revenue growth through innovative marketing, retail sales, and service enhancements.

Maintain the highest standards of guest service, hygiene, and facility upkeep.

Develop and oversee budgets, forecasts, and key performance targets.

Recruit, train, and mentor team members to support their professional development.

About You

Proven experience in a senior spa leadership role, ideally within a luxury resort or five:star environment.

Strong commercial acumen with the ability to drive sales and profitability.

Inspirational leadership skills and a genuine passion for wellness and hospitality.

Excellent communication, organizational, and customer service skills.

A recognised qualification in spa therapy, wellness management, or hospitality is desirable.