Spa Director - Luxury Resort, Midlands

Corecruitment International; Birmingham; On-site; GBP 56,000; Full time

Job summary

An established industry player is seeking a Spa Director to lead a world-class spa at a luxury resort in the Midlands. This role involves overseeing spa operations, managing a talented team, and ensuring exceptional guest experiences. The ideal candidate will possess strong leadership skills, commercial acumen, and a passion for wellness and hospitality. Join a prestigious environment where your expertise will contribute to delivering outstanding services and driving the spa's strategic growth. This is a fantastic opportunity for those looking to make a significant impact in the luxury wellness sector.

Qualifications

• Proven experience in a senior spa leadership role within luxury environments.
• Strong commercial acumen to drive sales and profitability.

Responsibilities

• Lead and develop a talented spa team to deliver five-star experiences.
• Manage spa operations including treatments and wellness programs.
• Drive revenue growth through innovative marketing and service enhancements.

Skills

Leadership Skills

Commercial Acumen

Customer Service Skills

Organizational Skills

Education

Qualification in Spa Therapy

Qualification in Wellness Management

Qualification in Hospitality

Job description

Job Description

Spa Director - Luxury Resort, Midlands
Salary: Up to £56,000 + Excellent Benefits

Are you passionate about wellness, luxury, and leading high-performing teams?
We are seeking an exceptional Spa Director to oversee the operations of a world-class spa within a prestigious luxury resort, nestled in the heart of the Midlands.

About the Role:
As Spa Director, you will be responsible for delivering an outstanding spa experience that reflects the brand's commitment to excellence. You will lead a team of therapists, receptionists, and wellness experts, manage the spa's strategic growth, and ensure exceptional service standards are consistently met.

Key Responsibilities:

• Lead, motivate, and develop a talented spa team to deliver five-star guest experiences.

• Manage spa operations, including treatments, retail, fitness, and wellness programs.

• Drive revenue growth through innovative marketing, retail sales, and service enhancements.

• Maintain the highest standards of guest service, hygiene, and facility upkeep.

• Develop and oversee budgets, forecasts, and key performance targets.

• Recruit, train, and mentor team members to support their professional development.

About You:

• Proven experience in a senior spa leadership role, ideally within a luxury resort or five-star environment.

• Strong commercial acumen with the ability to drive sales and profitability.

• Inspirational leadership skills and a genuine passion for wellness and hospitality.

• Excellent communication, organizational, and customer service skills.

• A recognised qualification in spa therapy, wellness management, or hospitality is desirable.

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