Spa Beauty Therapist - Luton

Bannatyne Group; Luton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health and wellness company in Luton is seeking a dedicated Spa Therapist to deliver exceptional spa experiences. Responsibilities include performing spa treatments and promoting services, while maintaining cleanliness and safety standards. Candidates should possess a Level 2 Beauty Therapy qualification, demonstrate strong customer service skills, and be available for flexible hours. The position offers professional development opportunities and a vibrant working environment.

Benefits

Complimentary lunch or breakfast

28 days annual leave

Free gym membership

Discounted Spa Treatments

Mental Health and Well-Being services

Length of Service Awards

Qualifications

• NVQ Level 2 Beauty Therapy qualification or equivalent required.
• Genuine passion for health and wellness.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Perform a variety of spa treatments tailored to meet guests' needs.
• Maintain high standards of cleanliness and equipment use.
• Promote spa services and stay informed on industry trends.

Skills

Interpersonal skills

Communication skills

Customer service

Knowledge of ELEMIS products

Education

NVQ Level 2 Beauty Therapy qualification

NVQ Level 3 Beauty Therapy qualification (desirable)

Job description

Overview

Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join our team and deliver unforgettable experiences to our guests.

Responsibilities

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs. Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensure the proper use of spa equipment and maintain high standards of cleanliness. Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations. Stay informed about the latest industry trends and techniques to continuously enhance your skills. Adhere to all company health and safety guidelines.

Qualifications

• NVQ Level 2 Beauty Therapy qualification or equivalent. Strong interpersonal and communications skills and a customer-focused attitude.
• Genuine passion for health, wellness and customer service. Ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.
• Desirable: knowledge of ELEMIS products and treatments along with previous experience as a Spa Therapist or in a similar role.
• Desirable: NVQ Level 3 Beauty Therapy qualification or equivalent, or working towards or willing to work towards.
• There is an opportunity to further develop by completing a Level 3 Beauty Therapy qualification.

Perks & Benefits

• Complimentary lunch or breakfast (B-fed) and flexible schedule.
• 28 days annual leave increases with tenure. Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments – 30% and Discounted Spa Goods – 20% Elemis products. Discounted Meals and Beverages – 50% cafe/bar.
• Career & Personal Development training. Mental Health, Well-Being and EAP Services.
• Length of Service Awards. Staff Awards and Bonuses.
• Discounted entertainment and shopping.