Spa Beauty Therapist

Bannatyne Group; Cardiff; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Lunch included

Flexible schedule

28 days leave

Free gym

Guest gym access

Spa discount 30%

Elemis discount 20%

F&B discount 50%

Development training

Mental health support

Length-of-service awards

Staff bonuses

Entertainment discounts

Job summary

Bannatyne Group in the United Kingdom is seeking a dedicated Spa Therapist to deliver unforgettable wellness experiences to our guests in a luxurious spa environment.

This role requires an NVQ Level 2 Beauty Therapy and a passion for customer service, with opportunities to progress to Level 3. Flexible hours, including weekends, come with generous benefits and staff perks.

Qualifications

• NVQ Level 2 Beauty Therapy or equivalent required.
• Strong interpersonal and customer-focused skills.
• Willingness to develop towards Level 3.
• Experience in spa or similar role desirable.

Responsibilities

• Perform a variety of spa treatments including massages, facials, manicures and pedicures tailored to guests' needs.
• Provide professional, high-quality service to ensure a relaxing experience.
• Ensure proper use of spa equipment and maintain high cleanliness standards.
• Build and maintain strong client relationships to encourage repeat visits and referrals.
• Promote spa services, offers and products to enhance guest experience.
• Stay informed about industry trends to continuously improve skills.
• Adhere to company health and safety guidelines.

Skills

Interpersonal skills

Customer focus

Flexible hours

Passion for wellness

Education

NVQ Level 2 Beauty Therapy

NVQ Level 3 Beauty Therapy (desirable)

Job description

Do you have a passion for wellness and a talent for providing exceptional spa treatments? Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join our team and deliver unforgettable experiences to our guests.

Our Perks:

• B-fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Spa Therapist:

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
• Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.
• Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
• Stay informed about the latest industry trends and techniques to continuously enhance your skills.
• Adhering to all company health and safety guidelines.

• Have an NVQ Level 2 Beauty Therapy qualification or equivalent.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.
• There is an opportunity to further develop by completing a L3 Beauty Therapy qualification.
• It would be desirable if you had knowledge of ELEMIS products and treatments along with previous experience as a Spa Therapist or in a similar role.
• It would also be beneficial if you had a NVQ Level 3 Beauty Therapy qualification or equivalent, or be working towards or willing to work towards.

Why Bannatyne?

Bannatyne Group is synonymous with excellence in the health and wellness industry. As a Spa Therapist at Bannatyne, you'll play a crucial role in our mission to promote relaxation, health and well-being. You'll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your contribution.

Ready to make a difference in people's lives whilst advancing your career?

Join us at Bannatyne, where your expertise will shine, and your career will flourish!