Spa Attendant MPR

45 Park Lane; London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Join a prestigious hotel as a Spa Attendant, where you'll ensure guest satisfaction through impeccable spa cleanliness and service. With 2+ years of experience, you'll contribute to an award-winning environment focused on inclusiveness and employee development. Enjoy exceptional perks including complimentary stays and discounts.

Benefits

Complimentary stays at Dorchester Collection Hotels

50% off food and beverages at selected outlets

Access to Aviva Private Pension scheme

Seasonal ticket loan and rental deposit scheme

Various training and development opportunities

Participation in social events

Referral bonus of £1000

Well-being support

Qualifications

• At least 2 years of experience in a Spa as a Spa Attendant.
• Strong verbal communication skills; English is the primary language.
• Immaculate personal grooming standards.

Responsibilities

• Ensure the cleanliness of the Spa and sanitise areas.
• Manage guest requests and maintain equipment.

Skills

Verbal communication

Guest care

Knowledge of treatments

Job description

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Join us
as a Spa Attendant at Mayfair Park Residences, recently recognised as one of
The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive
to build and nurture a culture where inclusiveness is part of our DNA, reflected
in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.

We care
about your career and are proud to have the absolute best people in the
industry. When you
join us as a Spa Attendant at Mayfair Park Residences, you will have a unique
opportunity to excel in your field. You will learn from your fellow Legends and
our award-winning learning academy to achieve the highest standards in craft,
service, and leadership.

What you’ll do

As a Spa Attendant,
you'll enjoy your work and take pride in delighting our guests:

• Guest Care and Treatments: As a Spa Attendant you will be responsible for
  the cleanliness of the Spa during the day. This will include sanitising
  areas, changing linen, ensuring all equipment is working all to ensure our
  guests receives nothing but the best experience.
• Guest Requests: As a Spa Attendant You will be working with the wider team to
  ensure that the equipment in the facilities is kept clean and is working
  correctly

What you’ll bring

Essential Skills and Experience

• Previous experience in a Spa - at least 2
  years, as a spa attendant managing requests
• Knowledge of treatments, contra-indications and skincare retail sales is
  desirable
• Strong
  verbal communication skills – English is the primary language used in our
  hotel.
• Immaculate
  personal grooming standards

Preferred Skills

What you’ll get

• Complimentary Stays : Enjoy 12 complimentary stays
  with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages
  at selected bars and restaurants within the Dorchester Collection: Enjoy
  Friends & Family stay discounts out hotels, Benefit from discounts at
  various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva
  Private Pension scheme (we contribute 8% towards your pension); Benefit from
  Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
  care vouchers.
• Training and Development: Advance in your career by
  accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
  We partner with outstanding nationally recognised Apprenticeship providers.
• Social
  Events: Participate in vibrant social events, including a summer party, winter
  ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you
  recommend a friend.
• Well-being Support: Access immediate well-being
  advice because we care about our employees.

We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you
require any accommodations during the application process, please contact the
People & Culture team at [emailprotected]