Spa Attendant

Brend Hotels; Sidmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local hospitality leader in Sidmouth is seeking a Spa Attendant to uphold high cleanliness standards and enhance customer experience. The role requires a team player with exceptional interpersonal skills and a commitment to service. Competitive pay, tips share, discounts, and opportunities for career progression are offered. Join a company renowned for its guest satisfaction and employee development.

Benefits

Competitive pay

Paid holidays

Share of staff tips

Discounted spa treatments

Reduced accommodation rates

Qualifications

• Flexibility to work shifts, weekends, and Bank Holidays.
• Exceptional attention to detail.
• Team player, adaptable, and eager to learn.
• Strong interpersonal and communication skills.
• Positive, friendly attitude.
• Ability to prioritize tasks and stay organized.
• Ability to work in a fast-paced environment.
• Commitment to exceptional customer service.
• High personal presentation standards.
• Confident and professional demeanor.
• Physically fit.

Responsibilities

• Ensure gym, pools, and treatment areas are stocked and clean.
• Maintain daily assigned areas according to spa standards.
• Emphasize personal service in every customer interaction.

Job description

Overview

Deadline to apply: 15th October 2025

The Victoria Hotel & Spa has a new exciting position to join the newest Source Spa and Wellness team in the Brend Collection. This beautiful hotel & spa is located on Sidmouth's spectacular seafront facing the rolling waves of the English Channel along the world heritage Jurassic coast.

As a Spa Attendant, you will be responsible for maintaining our high standards of cleanliness and aiding the first-class spa and wellbeing experience our clients expect. Every step of our customer journey should ooze serene spa sophistication, our guests should feel special at each visit and leave relaxed and rejuvenated. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel and spa team renowned for their approach and delivery of unparalleled service.

As part of the Brend Collection, you will receive a competitive rate of pay, opportunities for progression within the spa and throughout the hotel group, ongoing training, share of staff tips, staff discounts at any of the Brend Collection establishments and paid holidays. This is a great opportunity to work for a successful local company that is renowned for their approach and delivery of unparalleled service in Sidmouth.

What will I be doing?

• Making sure the gym areas, swimming pools, treatment and changing areas are adequately stocked with towels, robes, flip flops and water
• Responsible in ensuring products are kept topped up, clean and purposefully placed in the treatment rooms
• To clean and maintain daily assigned areas according to Spa standards and procedures and daily work schedule
• To always ensure that there is a strong emphasis on personal service

What are we looking for?

• Flexibility to work to the hours and needs of the business including shift, weekend and Bank Holiday work as well as covering shifts due to illness
• Exceptional attention to detail
• A team player who is an avid learner, adaptable
• Exceptional interpersonal and communication skills
• Positive and friendly attitude to your colleagues, superiors and guests
• Ability to prioritise tasks and be well organised
• Ability to work in a fast-paced environment
• Commitment to delivering superior levels of customer service
• A high standard of personal presentation
• Confident, professional and welcoming personality
• Physically fit

What’s in it for me?

There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment, discounted spa treatments and products as well as reduced accommodation rates. The Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for the Brend Collection?

The Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!