Spa Associate

At Hand and Stone, Opportunity Knocks.; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading spa franchise where your customer service skills can shine! As a Spa Associate, you'll play a vital role in ensuring each guest has an outstanding experience. With flexible hours and opportunities for career advancement, this position is perfect for those who thrive in a dynamic environment. You'll receive ongoing training and support, making it easy to grow your skills and build lasting relationships with clients. Enjoy a positive work atmosphere where your contributions are valued, and take advantage of employee discounts and rewards. Don't miss out on this exciting opportunity to be part of a community-focused company!

Benefits

Flexible Schedule

Employee Discounts

Career Advancement Opportunities

Ongoing Training

Positive Work Environment

Contests and Bonus Opportunities

Qualifications

• High school diploma or equivalent is required.
• Must be exceptionally organized and detail-oriented.

Responsibilities

• Provide excellent customer service to members and guests.
• Maintain spa cleanliness and uphold standards.
• Communicate effectively about services and promotions.

Skills

Customer Service Skills

Organizational Skills

Teamwork

Communication Skills

Education

High School Diploma or Equivalent

Job description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Bedminster, is seeking a spa associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision

Compensation: $15.00 - $18.00 per hour

At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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Hand & Stone Advantages

Being part of the Hand & Stone team enables you to take advantage of these exclusive benefits:

Flexible Schedule

Sense of Community Culture

Employee Rewards Program

In-house contests and bonus opportunities, Employee referral bonuses

ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon Wireless cellular plans, Child care

"Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided allowing me to focus on my clients' needs 100%."