Southwark Council - Project Manager - Repairs

ZipRecruiter; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority is seeking an Interim Programme Manager to deliver organisational change focused on housing repairs improvement. The role involves leading projects, supporting cultural change, and ensuring effective stakeholder engagement. Ideal candidates will have experience in programme management and a deep understanding of housing service challenges.

Qualifications

• Proven track record of leading large-scale organisational redesign projects.
• Strong expertise in programme and project management.
• Understanding of housing repairs services is highly desirable.

Responsibilities

• Lead the design and delivery of organisational change projects.
• Translate the operating model into clear project plans.
• Support cultural change across the repairs service.

Skills

Organisational redesign leadership

Programme management

Stakeholder management

Analytical skills

Cultural change embedding

Job description

Overview

Job Description

Role Purpose The Interim Programme Manager will play a central role in delivering Southwark Council's Repairs Improvement Programme, which is a cornerstone of the Housing Improvement Plan. The focus of this role is on organisational redesign and the implementation of a new repairs operating model to ensure services are efficient, customer-focused, and deliver consistently high standards for . The role will work at pace to turn strategic priorities into practical change, embedding new ways of working across the service.

Responsibilities

• Lead the design and delivery of organisational change projects within the Repairs Improvement Programme, with a focus on implementing the new repairs operating model.
• Drive forward significant change working with the repairs service senior management team.
• Work collaboratively with senior managers, trade teams, planners, and support functions to design processes, structures, and roles that improve productivity, experience, and value for money.
• Translate the operating model into clear project plans, milestones, and deliverables, ensuring benefits are identified, tracked, and realised.
• Support cultural change across the repairs service by engaging staff, building ownership of new ways of working, and strengthening accountability.
• Develop and oversee programme documentation including risk registers, benefits plans, and governance reporting to ensure transparency and assurance.
• Work closely with performance, ICT, procurement, and finance colleagues to ensure enablers for the new model (e.g. systems, data, contracts, budgets) are in place.
• Provide regular updates and assurance reports to senior leaders, governance boards, and external stakeholders.

Skills and experience

• Proven track record of leading large-scale organisational redesign or service transformation projects, ideally within a complex public sector or housing context.
• Strong expertise in programme and project management, with experience of delivering operating model changes from design through to implementation.
• Understanding of housing repairs services and the challenges facing local authorities/registered providers; direct experience of repairs improvement is highly desirable.
• Demonstrated ability to manage complex stakeholder relationships and engage staff, trade teams, contractors, and in change programmes.
• Strong analytical and problem-solving skills, with the ability to translate strategic priorities into practical solutions.
• Experience of embedding cultural change and new ways of working in frontline services.
• Excellent communication skills, able to produce clear and compelling plans, reports, and presentations for senior leaders and governance boards.

If you are interested in this role please send your updated CV in the first instance