Sommelier at ADAD

The Dorchester; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Join a prestigious hotel as a Sommelier, where you will recommend exceptional wines, manage stock, and ensure outstanding guest experiences. Benefit from a culture of inclusivity and professional growth, with opportunities for mentorship and career advancement.

Benefits

Complimentary stays with breakfast

50% discounts on food and beverages

Pension contributions

Seasonal ticket loans

Financial advice

Eye care vouchers

Career advancement opportunities

Social events participation

Referral bonus

Well-being support

Qualifications

• Advanced knowledge of wines and service techniques.
• Experience with food and wine pairing.

Responsibilities

• Recommend exceptional wines and manage stock.
• Handle special requests for dietary needs and celebrations.

Skills

Communication

Customer Service

Problem-Solving

Job description

Join us as a Sommelier at Alain Ducasse at The Dorchester, recently recognized as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We strive to build a culture of inclusiveness, reflecting our values of passion, personality, respect, teamwork, and creativity. We believe diverse perspectives enrich our culture and drive our success.

We care about your career and are proud to have the best people in the industry.

As a Sommelier, you will have a unique opportunity to excel, learning from colleagues and our award-winning academy to achieve excellence in craft, service, and leadership.

What You’ll Do

• Recommend wines to guests for various occasions, including selecting wines, creating drink lists, managing stock, and serving efficiently to ensure an exceptional guest experience.
• Handle special guest requests related to dietary needs, wine preferences, and special occasions, fulfilling these with professionalism.

Details of daily responsibilities will be provided, tailored to our hotel’s standards.

The operational hours are shift-based and may change, currently as follows:

• Tuesday to Saturday: 14:30 - close
• Sunday and Monday: Off

What You’ll Bring

Essential Skills and Experience

• Advanced knowledge of wine regions, varieties, tasting notes, and service techniques.
• Experience in food and wine pairing to enhance dining experiences.
• Excellent verbal communication skills for guest interaction and teamwork.
• Strong customer service skills to respond to guest requests and preferences.
• Ability to collaborate with kitchen staff and waitstaff for seamless service.
• Problem-solving skills to handle guest concerns calmly and efficiently.

Preferred Skills and Experience

• Mentorship experience with junior staff.
• Multilingual abilities to serve international guests.
• Experience in fine dining or luxury hospitality, preferably in Michelin-starred settings.

What You’ll Get

• Complimentary annual stays with breakfast at Dorchester Collection Hotels.
• 50% discounts on food and beverages at select venues, plus friends & family discounts and high street/offline shop discounts.
• Employee benefits including pension contributions, seasonal ticket loans, rental deposit schemes, financial advice, and eye care vouchers.
• Career development through apprenticeships from Level 2 to Hospitality Degree Level 5, in partnership with recognized providers.
• Social events such as summer parties, winter balls, quizzes, and milestone celebrations.
• Referral bonus of £1000 for successful candidate recommendations.
• Access to well-being support and immediate advice services.

We celebrate diversity and are committed to creating an inclusive environment. If you require accommodations during the recruitment process, please contact our People & Culture team at 02073197011 or email [e-mail] to discuss how we can support you.