Sommelier

Four Seasons Hotels Limited; Greater London; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Complimentary meals while on duty

Up to 20 complimentary nights at Four

50% discount across UK Four Seasons F&

Uniform with dry cleaning

Season Ticket Loan

Discounted gym membership

Life insurance while on duty

Bupa Dental

Healthcare plans

Job summary

Four Seasons Hotel London at Tower Bridge is seeking a passionate Sommelier to lead the wine programme and deliver exceptional wine service. You will guide guests through meticulous pairings, maintain in-depth knowledge of the wine list, and collaborate with Culinary teams to enhance the dining experience.

The role requires previous sommelier experience in luxury hospitality, strong communication skills, and a keen eye for detail. English proficiency and the right to work in the UK are essential.

Qualifications

• Previous experience as a Sommelier in a luxury hotel, fine dining restaurant, or premium hospitality environment.
• Excellent communication and interpersonal skills.
• Strong knowledge of global wine regions, grape varieties, and food pairings.
• Good spoken and written English.
• Right to Work in the UK.

Responsibilities

• Provide expert wine recommendations and food pairing guidance to guests
• Deliver professional and engaging wine service throughout the guest experience
• Maintain knowledge of the wine list, beverage programme, and seasonal menu offerings
• Support wine sales and contribute to beverage revenue targets
• Assist with wine stock management, inventory control, and cellar organisation
• Ensure wine service equipment is maintained to the highest standards
• Support team training and share wine knowledge with colleagues
• Stay informed on industry trends, emerging regions, and new producers
• Build relationships with guests and create memorable dining experiences
• Collaborate with Restaurant Management and Culinary teams to develop the wine offering

Skills

Communication skills

Interpersonal skills

English proficiency

Education

WSET Level 3+

Job description

As Sommelier, you will be the ambassador of the restaurant's wine programme, guiding guests through the wine list and delivering personalised recommendations that enhance their dining experience. Working closely with the Restaurant Management and Culinary teams, you will help drive beverage sales, ensure exceptional wine service, and contribute to the continued development of the restaurant's wine offering.

What you will do

• Provide expert wine recommendations and food pairing guidance to guests
• Deliver professional and engaging wine service throughout the guest experience
• Maintain comprehensive knowledge of the wine list, beverage programme, and seasonal menu offerings
• Support wine sales and contribute to achieving beverage revenue targets
• Assist with wine stock management, inventory control, and cellar organisation
• Ensure all wine service equipment is maintained to the highest standards
• Support team training and share wine knowledge with colleagues
• Stay informed on industry trends, emerging regions, and new producers
• Build genuine relationships with guests and create memorable dining experiences
• Previous experience as a Sommelier within a luxury hotel, fine dining restaurant, or premium hospitality environment
• WSET Level 3 or equivalent qualification preferred
• Strong knowledge of global wine regions, grape varieties, and food pairings
• Passion for wine, hospitality, and guest engagement
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Commercial awareness and ability to drive beverage sales
• Positive attitude and team focused approach
• Good spoken and written English
• Right to Work in the UK

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar). At Four Seasons, exceptional dining experiences are created through expert knowledge, genuine hospitality, and attention to detail. At Coopers Cut, our modern steakhouse, the wine programme plays a central role in the guest journey, complementing premium cuts, exceptional ingredients, and refined service. Four Seasons Hotel London at Tower Bridge is seeking a passionate and knowledgeable Sommelier to join the team at Coopers Cut. About Coopers Cut. Coopers Cut is a contemporary steakhouse offering a contemporary dining experience centred on premium cuts, seasonal produce and a curated wine list.

Employment details

• Full time position based on a 40 hour working week
• Five shifts per week across a rotating schedule
• Restaurant operation across lunch and dinner service
• Flexibility required across evenings, weekends, and public holidays

What we offer

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

• Competitive annual package inclusive of salary and service charge
• Structured 40 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Up to two paid Wellness Days per year
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
• Discounted gym membership with City's Leonardo Hotel
• Bupa Dental Cover and MediCash healthcare plans available
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme available from day one
• Access to Wagestream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable and sporting activities