Solutions Support Analyst (Power Platform and Azure)

Norton Rose Fulbright; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global law firm seeks a Solutions Support Analyst for its Applied Technology team. The role involves supporting tailored client solutions on Microsoft platforms, ensuring high-quality implementations, and driving continuous improvement. Ideal candidates will demonstrate strong analytical skills and a commitment to client focus in a diverse and inclusive environment.

Benefits

Flexible work arrangements

Inclusive policies and wellbeing programs

Qualifications

• Basic understanding of Microsoft technologies required.
• Some coding knowledge helpful.
• Strong analytical skills essential.

Responsibilities

• Collaborate with team to address client challenges using technology.
• Support Microsoft solutions throughout the development lifecycle.
• Create and maintain detailed documentation.

Skills

Analytical skills

Problem-solving

Communication

Team player

Microsoft Power Platform

Education

Microsoft certifications in Azure and Power Platform

Tools

Azure Services

Power Platform

Azure DevOps

SharePoint

Job description

Practice Group / Department: Legal Transformation – Applied Technology

Job Description

Norton Rose Fulbright is a global law firm with over 50 offices and 7,000 employees worldwide. We serve leading corporations and financial institutions with comprehensive legal services. Our strategy emphasizes global collaboration and fostering a work environment that encourages innovation, commercial thinking, and value creation.

The Team

The Applied Technology team develops technology solutions for NRF’s clients and is integral to NRF Transform. Our team of developers, business analysts, and consultants collaborates closely with clients and internal teams, such as Legal Operations Consulting, to solve complex legal and business challenges.

The Role

We seek a friendly, approachable, and experienced Solutions Support Analyst to support our tailored client solutions. Our development team operates in both product development and consulting capacities, depending on project needs.

Key Responsibilities

• Collaborate with consultants, solution architects, developers, project managers, and product managers to address client challenges using suitable technology
• Quickly learn and develop skills to support client solutions built on Microsoft platforms
• Communicate effectively on technical topics within the team
• Support Microsoft solutions throughout the development lifecycle, including testing, deployment, access management, and security updates
• Follow technical best practices to ensure high-quality client solutions
• Enhance processes through continuous improvement and knowledge sharing
• Create and maintain detailed documentation on solutions and processes
• Stay updated on Microsoft technologies and industry trends relevant to clients and legal services
• Participate in team initiatives, social events, and special projects

Technologies

• Power Platform (Power Apps, Power Automate, Dataverse, Power BI)
• Azure Services (including Entra ID, Logic Apps, Azure Functions, Security)
• Azure DevOps, SharePoint, Copilot, and other 365 applications

Skills and Experience

• Basic understanding of Microsoft Power Platform, Entra ID, and Azure services
• Team player with the ability to work independently
• Some coding knowledge is helpful but not required
• Microsoft certifications in Azure and Power Platform are desirable
• Systematic thinking and communication skills
• Strong analytical and problem-solving skills
• Excellent verbal and written communication
• Commitment to quality and client focus
• Ability to meet deadlines and manage multiple projects
• Good judgment in sensitive situations

#LI-JC1

Diversity, Equity and Inclusion

We aim to create a diverse and inclusive environment where everyone can thrive and reach their full potential. Our flexible work arrangements support work-life balance, and we offer inclusive policies and wellbeing programs. Learn more about our Diversity, Equity, and Inclusion initiatives here.

We are an equal opportunities employer and encourage applications from diverse candidates. If you need accommodations during the recruitment process, please let us know here.