Solutions Stream Head: Business Services

Sim; London; On-site; GBP 60,000 - 100,000; Full time

Job description

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT FOR US

As a global leader in our space, Simcorp is on a journey to transform from a traditional enterprise software company into a technology-enabled services business, while sustaining our track record of double-digit highly profitable growth. To further support and drive this journey we are transitioning to a horizontal delivery model, aligned to client outcomes. We are now recruiting for a Solution Stream Head to manage the individual Value Streams that will deliver our Business Service Solutions platform, upon which our Business Services team will deliver to our end clients.

As Solution Stream Head, Business Services, you will be an essential member of the Operations organization’s Senior Leadership Team, reporting directly to the Chief Operations Officer.

WHAT YOU WILL BE RESPONSIBLE FOR

• Launch the Business Services solution stream including identification of needed value streams and key roles.
• Ensure that the solution stream delivers maximum value to its internal and external customers while maintaining operational efficiency. Establish and optimize workflows, processes, and governance models, in conjunction with the Value Management Office to ensure seamless execution.
• Define and drive the strategic vision for the solution stream, ensuring alignment with overall business objectives.
• Identify and address inefficiencies, bottlenecks, and areas for improvement within the assigned solution stream to enhance overall performance and efficiency.
• Plan, execute, and manage solution stream, ensuring they align with business objectives and deliver desired outcomes.
• Effectively engage, manage, and influence key stakeholders, managing expectations, communicating progress, ensuring progress and addressing concerns.
• Work collaboratively with cross-functional teams and departments to ensure alignment and reach shared goals.
• Identify, implement and track key performance indicators (KPIs) and metrics related to the solution stream. Identify trends, and report on performance to stakeholders.
• Drive a culture of continuous improvement within the solution stream, identifying opportunities for innovation and optimization.
• Manage resources (people, budget, time) effectively to ensure outcomes are delivered on time and within budget.
• Identify, assess, and mitigate risks that could impact the solution stream's performance or project delivery.

WHAT WE VALUE

• 10+ years of experience delivering services to clients who consume mission critical, enterprise software.
• Significant experience of managing key, executive level relationships internally, and within a global client base.
• Demonstrated ability to innovate within the services delivered and the service delivery model and experience with implementing and operating horizontal, DevOps aligned delivery models.
• Ability to represent the value prop of service offerings at customer events, summits and in individual sales calls.
• A willingness to work in a new area where there is no clear roadmap, and you can expect to have to learn by experimenting and by adjusting courses when necessary.
• Leadership in defining and executing against a strategy for a large function.
• The ability to build high growth teams.
• Change tolerance and willingness to make big operating model decisions to the organization, to meet changing client needs and market opportunities.
• Established experience in collaborating with Product Development, Operations, Professional Services and Commercial teams.
• Solid understanding of the technology industry and the fundamentals of a SaaS business.
• Proficient analytical and creative problem-solving skills, with ability to be practically engaged and focus on the details without losing sight of the bigger picture, especially within optimization and organizational design.
• Skilled in process understanding and an optimization mindset.
• Highly developed research, writing, listening, and verbal communication skills.
• Ability to mobilize stakeholders and form trusting relationships in a broad organizational context.
• Great collaborative skills, highly motivated colleague who works well with others and is result-oriented.

BENEFITS

SimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since SimCorp operates in 30+ offices worldwide, the benefits package may vary from country to country. Take advantage of this section and indicate the most-valued benefits for candidates, considering training and certification, as well as benefits that can improve a candidate's work-life balance, such as flexible hours, vacation time, work-from-home options, etc.

NEXT STEPS

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

Regardless of location, we encourage people to apply for this position.

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer.

We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.