Solutions Specialist - Connectivity and Networks

Virgin Media O2; Gateshead; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Bupa healthcare

Pension

Generous holiday

Birthday off

EV lease

Cycle2Work

Dental insurance

Employee discounts

Virgin Family platform

O₂ Priority app

Job summary

Virgin Media O2 Wholesale is seeking a Solutions Specialist to shape complex connectivity options for business customers. Based in the UK, you’ll design tailored network solutions across High Capacity Services, Dark Fibre, Optical and other configurable connectivity opportunities, ensuring commercial and technical fit.

Within the Technical Pre-Sales team you’ll collaborate with sales, product, delivery and partners, acting as a trusted advisor from qualification through deployment and sign-off

Qualifications

• Experience with networking technologies in IT/telecom systems.
• Ability to produce technical designs and respond to customer requirements.
• Strong customer-facing skills with ability to present technical solutions.

Responsibilities

• Design and develop tailored connectivity solutions across High Capacity Services, Dark Fibre and Optical.
• Guide opportunities from qualification through deployment and sign-off.
• Collaborate with sales, product teams, delivery functions and external partners.
• Identify opportunities to improve processes and influence product development.

Skills

Networking technologies

Data networking (L1-L3)

Technical designs

Customer-facing

Communicating complex concepts

Education

Degree-level education in a technical discipline

Job description

Join Virgin Media O2 Wholesale as a Solutions Specialist and play a key role in shaping complex connectivity solutions for some of the UK's most demanding business customers. Working within our Technical Pre-Sales team, you’ll help design and develop tailored network solutions across High Capacity Services, Dark Fibre, Optical and other configurable connectivity opportunities, ensuring customers receive commercially competitive and technically robust solutions that meet their business goals.

This is a varied and highly collaborative role where you'll work closely with sales, customers, product teams, delivery functions and external partners. You'll act as a trusted technical advisor, guiding opportunities from qualification and solution design through to deployment and sign-off, while also identifying opportunities to improve processes, influence product development, and help drive innovation across the business.

Who we are At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.

Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

Accessible, inclusive and equitable for all

We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.

When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.

The must haves

• Experience with networking technologies within the IT, telecommunications or systems integration industry
• Knowledge across Data networking technologies including Layer 1, Layer 2 and Layer 3
• Experience producing technical designs and responding to customer requirements or proposals
• Strong customer-facing experience with the ability to present technical solutions
• Ability to communicate complex technical concepts to both technical and non-technical audiences

The other stuff we are looking for

• Degree-level education in a technical discipline
• Understanding of telecoms products, services and connectivity solutions
• Experience supporting pre-sales or technical solution design activities
• Awareness of emerging technologies and their commercial applications
• Experience working with external partners, suppliers or cross-functional stakeholders

What's in it for you

We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.

And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.