Solutions Engineer - UK (German Speaking)

Quantum Metric; Greater London; Remote; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Private Medical Insurance (100% paid)

Life Assurance

Employee Assistance Program

Stock Options

Enhanced Parental Leave

Company-Wide Unlimited Paid Time Off

Monthly Business Expense Stipend

MacBook and swag delivered

Encouraging and collaborative culture

Job summary

A leading analytics company is seeking a Solutions Engineer to provide pre-sales technical support and deliver product demonstrations. The ideal candidate will be fluent in English and German, with 3-5+ years of experience in client-side web technologies such as HTML, JavaScript, React, and Angular. This role requires excellent communication skills and the ability to work in a fast-paced environment. The company offers a remote-first culture with numerous perks including private medical insurance, stock options, and unlimited paid time off.

Qualifications

• Fluency in English and German for effective customer support.
• 3-5+ years of experience with client-side web technologies.
• Fundamental knowledge of analytical tools such as Adobe and Google.

Responsibilities

• Provide world-class pre-sales technical support to the sales team.
• Deliver product demonstrations that address customer pain.
• Develop product demonstrations and proof of concepts.

Skills

Fluency in English and German

Excellent communication and presentation skills

Ability to work in a fast‑paced environment

Knowledge of analytical tools

Experience with client-side web technologies

Passionate about technical sales

Ambitious and self-motivated

Highly coachable

Tools

Adobe

Google Analytics

HTML

JavaScript

React

Angular

Job description

Our Culture

Quantum Metric's number one objective is happy people, a diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work – from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American, Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

About The Role

As a Solutions Engineer at Quantum Metric, you will provide world‑class pre‑sales technical support to the sales team. Working directly with customers, you will be the subject‑matter expert on customer experience management and QM. You will deliver product demonstrations that directly address customer pain and emphasize QM’s industry‑leading CXM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating Quantum Metric’s ability to meet and exceed customer requirements, often in the customer’s production environment.

Responsibilities

• Pre‑sales technical consultant
• Develop product demonstrations and POCs
• Develop technical account strategy in partnership with Account Executives
• When something needs done, you just do it. Help is always available, but you’ll wear many hats. As an SE, you might write white papers, assist building the online help, author training guides, etc.

Requirements

• Fluency in English and German with the ability to effectively support and communicate with customers in both.
• Ability to work in a fast‑paced, continually evolving environment.
• Fundamental knowledge of analytical tools such as Adobe, Google, etc.
• 3‑5+ years of experience working with at least one of the following client‑side web technologies: HTML, JavaScript, React, Angular, Ember, Meteor, etc.
• Knowledge of website frameworks, components and concepts.
• Excellent communication and presentation skills.
• Passionate about technical sales and working with customers.
• Ambitious and self‑motivated with a high emotional IQ; this role is largely remote.
• Ability to work on multiple customer‑facing POCs and other time‑sensitive activities concurrently.
• Highly coachable with a strong desire to improve and grow as a professional.
• History of working at start‑ups is a plus.
• Experience working remotely is a plus.
• Experience/understanding of native/hybrid mobile apps is a plus.
• Experience with other CXM vendors is a plus.
• Up to 25% travel.

Perks & Benefits

• Private Medical Insurance (100% paid)
• Life Assurance
• Employee Assistance Program
• Stock Options
• Employee Lead Referral Program
• Internal Lead Referral Program
• One‑Time Home Office Enhancement Stipend
• Monthly Business Expense Stipend
• Enhanced Parental Leave
• Company‑Wide Unlimited Paid Time Off policy (in addition to company vacation entitlement)
• RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
• Automatic enrollment in QM Pension Plan with 4% match
• MacBook and awesome swag delivered to your door
• Encouraging and collaborative culture

About Quantum Metric

As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.

Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.

If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to [email protected].

Quantum Metric is an E‑Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/