Solutions Engineer - Service Provider.

Cisco; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading technology company is seeking a Solutions Engineer to drive customer digital transformation and support sales efforts focused on Service Provider & Media customers. The role involves technical sales, customer engagement, and collaboration with technical resources. Ideal candidates will have extensive experience in the service provider industry, strong analytical skills, and the ability to create technical solutions that deliver customer value.

Qualifications

• 5+ years of experience in a technical role within the Service Provider industry.
• Solid knowledge in Service Provider Routing, Cloud & AI, and Security.
• Experience engaging with engineers to C-Suite roles.

Responsibilities

• Drive technology and business transformation for customers.
• Support UKI sales account team in a pre-sales technical role.
• Plan and implement sales strategy to meet targets.

Skills

Analytical Skills

Technical Sales

Customer Relationship Management

Consultative Support

Communication Skills (English)

Education

BS in Engineering or Computer Science

Job description

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Solutions Engineer - Service Provider, London

Client:

Cisco

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

fda20caa19c4

Job Views:

4

Posted:

30.06.2025

Expiry Date:

14.08.2025

Job Description:

Your Impact

Solutions Engineer at Cisco is a key technical role to drive customer digital transformation. You will be a customer-focused technical sales professional who ensures that relevant technical information and guidance is provided to the customer, focusing on customer success and aligned outcomes. As Solutions Engineer, you will support our UKI sales account team in a pre-sales technical role focused on Cisco and Cisco Partner technology for our Services Provider & Media customers.

Your primary responsibilities will include driving technology and business transformation for the customers on all levels, driving pilots/PoC, explaining features and benefits to customers, crafting solutions and designs. You will demonstrate technical solutions including Cross-architectural solutions covering Service Provider Routing, Cloud & AI, Data Center/Enterprise Routing and Switching, Security, Automation, and more. You'll actively participate as a specialist and provide consultative support in various areas together with other Solutions Engineers. You will plan and implement the sales strategy to meet the targets and ensure achievement or exceeding of sales goals.

Meet the Team

In this dynamic, customer-facing role, you will be part of the core Account Team working closely with Account Managers and Solutions Engineers. You will also be exposed to an extended network of technical resources including Cisco Engineering team to acquire in-depth technical knowhow and specialist support. You will work with Cisco Partners and CX teams to ensure the best solutions for our customers.

In the EMEA SP team, you will be surrounded by impactful and driven individuals passionate about new technologies and customer experience. We love to learn and share knowledge, care for each other, and challenge each other to be the best.

Minimum Qualifications

• 5+ years’ experience in a technical role within the Service Provider industry
• Solid knowledge in domains like Service Provider Routing, Enterprise Networking, Cloud & AI technologies, Security & Automation
• Strong analytical skills and ability to present effective solutions that deliver customer value
• Experience engaging with roles from engineers to C-Suite, aligning technology with business drivers

Preferred Qualifications

• BS in Engineering, Computer Science, or equivalent
• Understanding of Cisco's product families
• Experience with software-based solutions, recurrent software, subscription licensing, and SaaS models
• Experience handling complex RFx processes, coordinating multiple resources
• Strong customer relationship skills
• Knowledge of market trends and competitive landscape
• Ability to act in a consultative manner with Cisco teams and customers
• Skills to educate customers and lead architects on value propositions and business drivers
• Understanding of the sales cycle and related challenges
• Creativity, determination, and flexibility in driving demand
• Ability to collaborate across Cisco business units for future feature development
• Experience in resolving customer issues with TAC & Business Units
• Excellent communication skills in English, both written and verbal
• Business acumen to support market and customer trend analysis and strategy development
• Industry certifications (Cisco CCxx preferred)