Solutions Engineer (DaaS & Analytics)

RELX Group; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading market intelligence company in London is seeking a Pre-Sales Solutions Engineer. In this role, you'll leverage your technical expertise to partner with sales, drive customer value, and design tailored solutions. You'll need experience in pre-sales and a strong understanding of analytics systems. The ideal candidate possesses excellent communication skills and a consultative approach, contributing to a dynamic team culture focused on customer excellence and innovation.

Benefits

Generous holiday allowance

Health screening and private medical benefits

Wellbeing programs

Life assurance

Competitive pension scheme

Employee discounts scheme

Qualifications

• Demonstrable experience in a pre-sales or solutions engineering role.
• Strong understanding of analytical systems and operational systems.
• Excellent communication and presentation skills.

Responsibilities

• Partner with account managers to understand customer use cases.
• Deliver product demonstrations and proof-of-concepts.
• Identify new DaaS opportunities within the existing customer base.

Skills

Pre-sales experience

Knowledge of data analysis languages (Python, R)

Customer-facing technical role

Strong communication skills

Analytical mindset

Tools

Data visualization tools

CRM systems

ERP systems

Commodity Trading and Risk Management systems

Energy Trading and Risk Management systems

Job description

We're looking for a Pre-Sales Solutions Engineer (DaaS & Analytics) who combines technical expertise with a drive to deliver real commercial impact. In this role, you'll partner closely with our sales team to unlock upsell opportunities and win new business. Acting as the technical authority throughout the sales cycle, you'll gain a deep understanding of customer use cases, identify ways to maximise customer value, and design tailored solutions that demonstrate our capabilities.

Responsibilities

• Partner with account managers to understand customer use cases and build solution designs.
• Build trusted relationships with customers and prospects, acting as a technical advisor throughout the sales process.
• Translate a customer's business and technical requirements into solutions that align with customer goals.
• Take an analytical approach to identifying new DaaS opportunities within the existing customer base.
• Deliver product demonstrations, presentations, and proof-of-concepts to prospective clients.
• Collaborate with our Product, Tech and other internal teams to bring the voice of the customer back into our business and to influence the roadmap and strategic direction.

Team Culture

Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast‑paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high‑energy, self‑motivated individuals are driven by a genuine desire to make a positive mark on our business. We are creative problem solvers with an entrepreneurial spirit, thriving in a high‑performance environment where courage and curiosity are valued and where we commit to commercial excellence.

Qualifications

• Demonstrable experience in a pre‑sales, solutions engineering, or customer‑facing technical role.
• Strong understanding of common customer‑side technologies, including analytical systems such as data lakes, data warehouses, and data visualisation tools, and operational systems such as Commodity Trading and Risk Management (CTRM) and Energy Trading and Risk Management (ETRM) systems, and CRM and ERP systems.
• Knowledge of Gen AI tools and experience with data analysis languages such as Python or R.
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly.
• Problem‑solving mindset and consultative approach.
• Ability to excel in a cross‑functional setting with sales, product, technology and other business teams.

About the Company

At ICIS, our mission is to optimise the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data.

You can learn more about ICIS at the link below: https://www.icis.com/explore

Benefits

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work