Solutions Engineer

United States Digital Space LLC; Greater London; On-site; GBP 95,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Pension and retirement benefits

Life insurance

Health & wellness support

Education assistance

Learning resources

Travel opportunities

Job summary

United States Digital Space LLC is seeking a Technical Solutions Engineer to blend technical depth with sales acumen. You will engage customers, run demos and PoCs, and craft tailored solutions that address security, PKI, and cloud needs.

You’ll collaborate with Account Managers and engineers to translate requirements into architectures and proposals. The role involves designing solutions, supporting RFP responses, and traveling up to 25%.

Qualifications

• 5+ years’ experience as an SE or technical salesperson, or equivalent enterprise software background.
• Knowledge of PKI, cryptographic concepts, and cloud/container technologies.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and Kubernetes.
• Familiarity with ServiceNow, GitHub, REST API integrations.
• Scripting and automation using Bash, PowerShell, Python.
• DevOps and infra automation tools (Terraform, Ansible, Puppet, Chef).
• Fluent English with strong communication and presentation skills.

Responsibilities

• Engage customers, conduct technical discovery, and qualify opportunities.
• Lead product demos, PoCs, and RFP responses to showcase value.
• Create technical documentation and architecture diagrams for engagements.
• Collaborate with product/engineering to align solutions with customer needs.
• Support bid documentation and tailor configurations to client requirements.
• Travel 20–25% as needed.

Skills

Technical sales

Cloud platforms

Kubernetes

REST API integrations

Scripting (Python, Bash, PowerShell)

DevOps / Infrastructure automation

Security knowledge (PKI, cryptography)

Networking basics

Communication & presentations

English fluency

Education

Degree in Computer Information Systems, Computer Science, Cybersecurity, or related field

Tools

ServiceNow

GitHub

REST APIs

Terraform

Ansible

Puppet

Chef

Job description

Who we are

the company is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered the company ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose the company to stop today’s threats and prepare for a quantum-safe future atwww.the company.com

Job summary

As a Technical Solutions Engineer, you will play a pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts.

Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to the success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions.

Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic insight and hands-on support. You'll also work closely with cross-functional teams to align solutions with customer needs and organizational goals.

Expected Travel is 20-25%

What you will do

• Customer Engagement and Technical Discovery

• Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.

• Lead or participate in product demonstrations, showing how solutions meet client-specific needs.

• Translate complex customer requirements into actionable technical solutions or configurations.

• Assist with scoping customer environments to recommend best-fit products or services.

Solution Design and Architecture

• Create technical documentation, architecture diagrams, and integration guides for customer engagements.

• Deliver engaging technical presentations that deliver business value to external stakeholders and customers.

• Design customized technical solutions based on client needs, often involving product configuration, integration planning, and API usage.

• Collaborate with product and engineering teams to validate feasibility or elevate edge-case needs.

• Produce architecture diagrams, technical proposals, or proof-of-concept (PoC) plans.

• Support the preparation and delivery of RFP/RFI responses, technical questionnaires, and bid documentation.

Cross Functional Collaborations

• Partner with Account Executives and Customer Success Managers to align technical value with customer goals.

• Liaise with Product Managers to share customer feedback and advocate for feature enhancements or roadmap items.

What you will have

Educational Background:

• Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field.

Technical Skills & Experience:

• 5+ years’ experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent or administrator of enterprise-grade or IT/IS software

• General knowledge or background in IT (ideally server administration, server OS configuration, TCP/IP networking hardware, protocols, LAN and WAN technologies & configurations, and network design) and/or IS (ideally PKI, firewall management, IDS & IPS, vulnerability management, and network scanners), in engineering, administration or support roles

• Familiarity with cryptographic principles, digital certificates, and PKI concepts.

• Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes.

• Experience or familiarity with ServiceNow, GitHub, and REST API integrations.

• Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages.

• Experience with DevOps and infrastructure automation tools (e.g., Terraform, Ansible, Puppet, Chef)

Soft Skills

• Self-motivated with ability to self-direct in strategic alignment with sales counterparts

• Technical, organized and analytical, with ability to eliminate sales obstacles through creative/innovative thinking

• Passion for continuous learning and applying innovative solutions to complex challenges.

• Situational awareness and business acumen skills to support self-held critical values of professionalism, humility, and customer-focus

• Basic project management skills to accomplish role requirements

• Strong communications, interpersonal and presentation skills, in both written and verbal formats

• Fluency in English

Nice to have

Bonus Skills (Nice to Have, but Not Required)

• Cybersecurity certifications (CISSP, GSEC, CCSP, etc.).

• Hands-on experience with certificate management and cryptographic tools.

• Familiarity with code signing, load balancers, and secure key storage.

• Understanding of SSO, SAML, OpenID authentication methods.

• Strong analytical and problem-solving skills with a proactive security mindset.

Benefits

• Competitive compensation, including uncapped commission (role-dependent)

• Achievers Club awards and performance-based incentives

• Pension and retirement benefits (location dependent)

• Life insurance and income protection coverage

• Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources

• Employee Assistance Program with 24/7 confidential support for employees and their families

• Generous paid time off, including holidays andadditionalleave options

• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs

• Educationassistanceand professional development opportunities

• Access to LinkedIn Learning and continuous learning resources

• Employee referral bonus program andadditionalcompanyperksand discounts

• Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues

• Business travel insurance and global employee support programs

#LI-MG1

Compensation Transparency:

The total on-target earnings (OTE) for this role, including base salary and variable incentive compensation(at 100% target performance), are outlined below.

Each candidate’s compensation offer will bedeterminedbased on factors including experience, skills, qualifications, performance expectations, business needs, and location. Actual earnings may vary based on individual performance. This role may also be eligible foradditionalcompensation and benefits, which will be discussed during the hiring process.

We are committed to fair and transparent pay practices andcomply withall applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provideadditionaldetails during the hiring process.

For more informationregardingour comprehensive benefits,see the benefits section.

OTE

£95,000-£115,000 GBP

Base Salary

£66,500-£80,500 GBP

Incentive Compensation

£28,500-£34,500 GBP

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