Solutions Engineer

Peak Technologies, Inc.; Chippenham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading tech firm is seeking a Solutions Engineer to develop and execute software solutions tailored to customer needs in the Smart Technologies space. The role involves problem-solving, conducting feasibility studies, and providing innovative machine vision solutions. Candidates should have strong customer engagement skills and technical expertise. The position offers hybrid or remote working, along with various employee benefits including private medical insurance and opportunities for global travel.

Benefits

Private Medical insurance

Life Assurance scheme

Employee Assistance Scheme

Opportunity to train and learn new technologies

Opportunity to travel globally

Qualifications

• Experience with machine vision software.
• Ability to conduct feasibility studies.
• Strong communication skills for customer interactions.

Responsibilities

• Develop and execute technological software solutions.
• Conduct project specifications and estimate smart technology projects.
• Provide tailored solutions based on customer needs.
• Collaborate with internal teams and customers.

Skills

Problem-solving

Customer engagement

Technical documentation

Machine vision technology

Job description

Job Summary & Scope

This role involves developing and executing effective technological software solutions for our customers, tailored to their needs. As a Solutions Engineer, you will be responsible for crafting competitive solutions in the Smart Technologies space, building strong relationships internally and externally, and advocating for our full portfolio of technological solutions and services to key customer contacts.

You’ll be helping to craft new solutions, testing them, and rolling out products for our customers that provide innovative, machine vision solutions for their retail or logistics challenges. You’ll need to be proactive in problem solving and understand the sales process, including how development time is billed within a business, to be able to influence the relevant sales team on pricing and time taken for projects.

Why Apply

• Hybrid or remote working, location dependent.
• Private Medical insurance, including dental, optical, and mental health support.
• Life Assurance scheme.
• Employee Assistance Scheme.
• Opportunity to train and learn about exciting, new technologies (such as machine vision) and get involved in shaping our product offering.
• Opportunity to travel globally - we have customers all over the world and want to extend our Smart Technologies reach!

What You'll Be Doing

• Conduct feasibility studies using machine vision software.
• Assist in project specifications and estimate smart technology (including machine vision) projects.
• Engage with customers to understand their technical requirements, challenges, and objectives. Provide tailored solutions and recommendations to address customer needs effectively. Deep dive into their needs by asking questions and identifying opportunities.
• Conduct product demonstrations and presentations to showcase the capabilities and benefits of the company's offerings.
• Collaborate with customers and internal teams (such as Software Engineers) to design custom solutions that align with customer requirements and objectives. Develop proposals, technical documentation, and other materials to support the sales process.
• Collaborate with Engineers to ensure that product specifications align with customer needs, are scalable, and are up to date with latest tech requirements.

About Peak Technologies

Peak Technologies is now the industry’s largest provider of end-to-end solutions that modernize the factory, optimize the warehouse, revolutionize the retail experience and reimagine field services and last mile delivery.

For more information about the role, or if you have any questions, please contact [e-mail]

About Peak Technologies

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value. Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.