Solutions Design Engineer

DSV; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global logistics company is seeking a Solutions Design Engineer at their Brackmills site in Northampton. The role involves providing customer-focused services, optimizing solutions for new and existing business, and ensuring effective implementation of solutions. Candidates should have strong analytical skills and experience in a similar field. The position offers a competitive salary along with growth opportunities.

Benefits

Competitive salary

Growth opportunities

Employee benefits including enhanced leave

Wellbeing support

Qualifications

• Experience in customer-focused roles, ideally in logistics or transport.
• Proven ability to optimize business solutions.
• Strong communication and relationship-building skills.

Responsibilities

• Support new business and operations with data-driven approaches.
• Engage with clients and analyze operational data.
• Ensure effective implementation of solutions.

Skills

Customer-focused administration

Data-driven decision making

Process creation

Capacity calculations

Client relationship maintenance

Job description

DSV is recruiting for a Solutions Design Engineer at our Brackmills site.

This role involves providing customer-focused administration services on selected accounts, working directly with the client’s customer service team to meet delivery targets.

Key Responsibilities include:

• Supporting new business pursuits and existing operations through data-driven and practical approaches, including process creation, layout design, and capacity calculations.
• Playing a key role in increasing revenue and EBITA by optimizing solutions for new and existing business, working on proposals and operational requests.

Additional tasks:

• Understanding customer requests and data to inform decisions.
• Calculating space, headcount, and automation needs considering site and operational factors.
• Engaging in industry events and collaborating with suppliers and management to develop new business services.

Client Retention and Growth:

• Maintaining good relationships with clients and reviewing operational data to optimize processes.

Implementation and Department Development:

• Ensuring solutions are implemented effectively, including SOPs, productivity, and resource planning.
• Identifying opportunities for value addition and standardization across sites.

Additional responsibilities include:

• Researching industry innovations.
• Participating in sales and customer initiatives.
• Promoting DSV’s professional image and complying with company policies and safety standards.

What we offer:

• Competitive salary and growth opportunities within a global company.
• Participation in sustainability initiatives and access to employee benefits such as enhanced leave, vehicle schemes, wellbeing support, cashback discounts, and insurance.

About DSV:

DSV is a global leader in transport and logistics with nearly 160,000 employees worldwide. We foster a performance-driven, inclusive environment committed to innovation and growth.